Workflow is getting more complex and should now incorporate BPM, RPA, AI, machine learning, oh…and humans too. What’s needed is a workflow ‘operating system', says Appian.
When loving the store isn't enough - Kohl's omni-channel retail shortcomings exposed by COVID-19 crisis
Stores are the lifeblood of Kohl's, says CEO Michelle Gass, but that's not helped the beleaguered retailer in the midst of a pandemic.
DNB ASA hopes that the use of ServiceNow across IT will result in better credit and risk scores, meaning it has to keep less in financial reserves.
Updating the Pulse community to incorporate a wider audience of marketers.
Bullseye from Target as COVID-19 proof points stack up around retailer's digital transformation gambit
We were right! Target CEO Brian Cornell reckons the retailer's omni-channel transformation with the store at its hub has been validated during the current crisis.
The COVID-19 crisis adds to the pressure on marketing professionals. Salesforce's Ashling Kearns highlights some priorities ahead for all marketers.
Planful Virtual Tour 2020 - how the Boston Red Sox finance team uses modern planning tools to rethink a disrupted market
Planful's Virtual Tour is underway. One standout so far: an unflinching story from the Boston Red Sox - and how their finance team is responding. Planning amidst uncertainty? Here's the questions they are tackling.
Box has refreshed its UX this month, bringing forward new functions designed to help users making the shift to remote working from home
No need to call ‘cut!’ - Workplace from Facebook keeps the National Film and Television School teaching during COVID-19
During the current pandemic, students are still learning at the NFTS as Workplace from Facebook takes over in delivering remote training and education.
A crazy valuation, a billion dollars in venture capital funding, yet a cull of 12% of the workforce. We discuss the rise and role of robotic process automation in the enterprise with UiPath CEO.