Archive: All stories
Intel’s ‘democracy pitch’ to direct the chaos of AI/ML
Intel is setting itself the goal of providing developers with tools to deliver increasing levels of abstraction away from the tech coalface and democractise the development process.
Brian Sommer's Month in Brief - (flu-ridden) August
Battling from behind his flu, Brian Sommer outlines the highlights of August in the enterprise tech world.
More data privacy incidents from Facebook, Google, YouTube spark a fight back for the high ground
More data privacy problems for social media giants as Facebook makes a play to claim thought leadership. Yeah, good luck with that.
Customer success changes everything about how your business works
Customer success is even more important than customer experience, but few companies are thinking about it - and even they need new XaaS processes and tools
Making the CDO into the CEO - William Hill's latest bet on digital transformation in a disrupted industry
William Hill has promoted its Chief Digital Officer to the top slot at a crucial time for it and the wider gambling industry.
Enterprise hits and misses - AI graduates eighth grade, and ContentOps wins buzzword bingo
This week - AI graduates eighth grade, as the automation debate heats up again. Algorithms get political, and cloud security gets a once-over. ContentOps meets SnarkOps, and your whiffs include a mystery article that (finally) popped up everywhere.
Atlassian bets on cloud with free editions of Jira and Confluence
Work management and team collaboration vendor Atlassian sees cloud as the future and is enhancing its appeal both to large enterprise and emerging markets
Listening to the customer's digital signals - Lands End's data scientists focus on search is paying off
Lands End's Q2 numbers contained more signs of life than the retailer has shown for some time.
Refresh 2019 - Can Freshworks change the CX market with better customer success metrics?
Day two of Refresh '19 brought Freshworks' enterprise play into focus. But the sneaky big news story is Freshsuccess, and how Freshworks intends to change customer success metrics for the better.
Slack talks up enterprise adoption as it posts Q2 results
Collaboration vendor Slack has released its first post-IPO results but markets didn't take kindly to the company's cautious outlook and long-term approach