A survey from fast-growing online chat provider Intercom shows businesses embracing chatbots for customer interactions - but must still keep it human
Zendesk turns in strong year-on-year revenue growth as Sunshine adoption builds momentum.
Fingerprint scanners lie at the heart of the non-profit organization’s mission to help NGOs and health agencies deliver vital services to recipients with no formal ID.
Learning from Milk Bar about Spectacles, a new community tool for Looker integration and DevOps buffs
Why should we geek out over DevOps? How about serving business users better? How about automated data testing? That was the goal when two engineers launched Spectacles, an open source Looker tool.
It was announced back in October that McDermott would be joining ServiceNow as CEO, after ten years in the top job at SAP.
Digital transformation is more than a buzzword in financial services, writes Sage Intacct's Diana Ermini, citing finance teams with a real-time pulse on the business
Quantum computing grabs the headlines, but there's more to quantum tech opportunities as speakers at a recent Westminster eForum discussed.
Lots of growth, lots of slides and lots of updates - my take on the recent Zoho Analyst Summit.
Explainability is not just a roadblock to AI adoption - it also has implications for public health and safety. This is how the tensions between transparency, accuracy and performance are coming to a head.