Robots - it’s about the service, not the hardware
We take a look at the world of service robotics in a host of different industries, and hear from the CEO of a UK success story.
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Bitcoin’s influence grows, while outage takes Stripe offline
We take a look at the latest developments in digital and alternative finance. Q: Who’s coining it? A: El Salvador!
Salesforce launches AI-powered relationship research as part of its B2B industry pitch
A new capability offers B2B sales people more information about prospects and their connections - now rolling out as part of the Salesforce investment banking cloud
Sapphire Now 21 - SAP touts the business networks revolution, but can it deliver?
If you dipped into Sapphire Now this year, you heard the "business networks are changing everything" fanfare. But why business networks, and why now? Time to dig in, via my sessions with SAP's John Wookey and Julia White.
Google Cloud - COVID-19 has spurred manufacturers to escape AI pilot purgatory
New research by Google Cloud has found that manufacturers are increasingly relying on AI in their day-to-day operations, in response to the COVID-19 pandemic.
What does it take to turn sustainability hype into practical reality? Questions smart buyers need to ask their ERP vendors
Recent ERP announcements re: sustainability are long on potential and short on details. Will vendors deliver what the market needs? Here are the questions smart buyers should ask.
Why are sales leaders taking over service?
Sales DNA and the heart of service can seem like polar opposites - but the benefits of combining the two can make all the difference. Coen Jeukens of ServiceMax shares his experiences of making sales and service work in collaboration.
Cloud's industrial revolution - Salesforce's Chief Product Officer explains why it's not "all CRM to me" anymore
Putting the shift to industry clouds into context, Salesforce CPO David Schmaier makes the case for why customers want vertically-focused solutions.
Cisco targets hybrid working and events with Webex rebrand and new features
Cisco hosts a relaunch for veteran web meetings platform Webex with a new logo, virtual event acquisitions and a mission to enable hybrid teamwork
Those pushing return of the five day office week will lose in the end - talent will dictate the terms
A report this morning on the BBC has argued that the five day office week will return ‘within two years’. This thinking is lazy at best, embarrassing at worst.
