What one of the founding fathers of the Internet would do differently...if he thought he could get away with it!
Enterprise hits and misses - the future of work vs mental health, Macy's vs reality, and AI vs enterprise results
This week - employers are pushing to re-open, but the future of work brings a slew of new issues. AI gets an enterprise reality check, while Macy's takes glass-half-full to a digital extreme. The diginomica team rounds up one more wave of virtual events. Plus: an epic "AI" whiff.
Marketers need to re-think their COVID-19 thinking and face up to some hard realities.
A big name in the tech world, O’Reilly has consistently put forward interesting ideas about the role of technology in industry and society. He sees COVID-19 as an opportunity to create real change.
Customers, community and COVID - three Cs shaping the future of omni-channel retail, according to Angela Ahrendts
The future of retail comes back to knowing and understanding your customers, says Angela Ahrendts, veteran of Apple and Burberry - and COVID-19 provides another reason to sit down and have a conversation with them.
How does a 200-year-old financial services company make the switch to remote working - and is the change permanent? We asked Man Group's CTO of Core Tech Tom Price
Cloud-based call center vendor Five9 put in a new FinancialForce PSA system last year and calculates it saved 20,000 hours and lifted revenue by $3 million
Macy's reels from a $3.6 billion quarterly loss, but promises "the most powerful digital Fall ever"...apparently
Macy's, owner of 'The World's Largest Store', clocks up a massive loss for Q1, but CEO Jeff Gennette has a glass that's not only half full, but running over with digital optimism.
Medical device manufacturer BioTek rolled out ServiceMax owned collaboration platform Zinc as an experiment, but has since found a number of beneficial use cases.
As COVID-19 struck, Oracle NetSuite customer NewCross Healthcare Solutions acted fast to streamline recruitment, training and booking of essential staff. Its CEO Stephen Pattrick tells the story