China’s World Robot Conference showcased a fast-maturing industry and exposed the contrast between the real world of robotic innovation with what the public and media imagine the future will look like.
How one not-for-profit org scaled from one to 30 agents in a week and is now processing 3,000 COVID tests per day with the help of Zendesk.
diginomica welcomes Confluent to our partner family at a time when understanding streaming data in the enterprise has never been more critical.
A survey carried out for New Relic on the future of observability underlines how rapidly this new approach to software engineering is being adopted - what's behind it?
As Planful Perform 2021 kicks off, Planful announces their second predictive application, Predict: Projections. But why do finance teams need AI/ML planning tools - and how should they be designed? Here's my show preview with Planful's CMO and CTO.
The promise of the Global Assured Identity Network (GAIN) is that banks will vouch for your identity online without you having to disclose your personal information.
Zoom’s annual conference - Zoomtopia - kicked off with a number of impressive product updates that highlight how we should be thinking about the future of hybrid work.
Where's the competition in cloud ERP? In IaaS, the answer is clear...
One view to rule them all - Ravi Narula, CFO of FinancialForce, shares three steps to align sales and finance in the interests of your customers and your organization.
ServiceNow Chief Financial Officer Gina Mastantuono gives insight into how the workflow vendor is thinking about its future customer base and growth prospects.