We speak to ServiceMax CEO Scott Berg and Zinc CEO Stacey Epstein about the possibilities offered by combining messaging for field-service agents with field service management.
Chris Middleton presents the first of two reports from the Westminster eForum on Smart Cities.
HoloLens 2 was center stage at Mobile World Congress, but curiously enough its biggest customer to date wasn't mentioned...
The Ultimate Software (ULTI) deal to be taken private was announced on February 4 and has a 50-day go-shop clause in it. No other suitors have come public yet. Now that a couple of weeks have passed, what else should we be looking at?
Auto Trader, one of the UK's largest websites, moves to Google Cloud, encouraged by improvements that Istio has brought to a Kubernetes-based infrastructure
The cobot, or collaborative robot, will soon be an accepted and helpful companion in all our working lives, writes ServiceNow's Chris Pope
Wendy's is a grand old dame of 50 this year and in need of a digital touch-up.
Dynatrace has refined a tool it first demo’d last year to the point where it can track the process steps – and identify any problems – of anything from a single customer’s failed interaction with a web-based e-commerce app through to a complete business management environment running over distributed edge services that include heavy data analytics and IoT systems monitoring.
Enterprise hits and misses - AI gets field lessons, Huawei gets scrutiny and flat hierarchies get a reality check
This week's enterprise buffet includes AI field views and a fresh look at flat hierarchies. Plus: what Huawei's security debate means for IT leaders. Your whiffs include some huge privacy gaffes, including one in flight.
The Global Cyber Alliance has just released a toolkit for small businesses and NGOs looking to protect themselves against digital threats. It comes with some big claims attached.