The rapid proliferation of unsecured IoT devices is exposing the end customers of ISPs and other digital service providers to a relentless barrage of cyber attacks. Israeli startup SAM Seamless Network claims to have a solution.
With all the hype around customer experience at Adobe Summit, it's time to put it to the test. Here's what I learned from the CTO of Adobe customer Avianca Airlines about their ambitious transformation project.
How do you build agile HR in an established enterprise like Deutsche Telekom? Lessons learned include, enterprise HCM vendors aren't helping
McDonald's splashes out $300 million on its very own AI tech firm - personalised burger menus on the way!
Problem-solvers like technology consultants often use a metaphor of a problem having a distinctive ‘signature’. What if there was a technology that was really good at letting you write down such ‘signatures’?
The CX hype at Adobe Summit day one was no surprise. Adobe countered that hype by featuring customers making digital moves - none more persuasive than Chegg. Here's my day one analysis.
Ultimate Software will go private after all. The go-shop period has now passed and the deal can proceed. The debt load that Ultimate will get as a result of this deal is certainly material. How will this work out for employees, customers, etc.?
Censorship or fair play? European Parliament takes step closer to controversial copyright regime, but will Big Tech fight back?
The European Parliament signs off on the Copyright Directive, opposed by Big Tech, but backed by musicians and artists. What next?