Workplace from Facebook is building an impressive list of large customers - can it become their core platform for enterprise digital teamwork?
The people element in the survey found important points that suggest an emphasis on meeting user need is now central to product development. That's good news.
Salesforce data finds new tech becomes top priority for financial services sector as COVID drives consumer behavior shift
The shift to digital and online in the financial services industry is being driven by consumer antipathy to handling money.
A new report released today by think tank Institute for Government does a good job of highlighting the government’s digital wins and failures in response to COVID-19.
Target hits the Holidays season with $6.5 billion in digital sales to date this year - and the busiest online quarter to come
Target got its omni-channel transformation act in gear a long time ago - and it's paying off in spades on the back of the COVID crisis.
Xero has high qualirty data with which to assess how the SMB economy is performing. What is Xero seeing and what does this mean for digitization?
Putting digital transformation to the pandemic test - how Casey's convenience stores delivered for its customers
Readers know I'm not infatuated with the lofty phrases of "customer experience." But making a difference for customers in a world turned upside down - I'm up for that story anytime. Casey's convenience stores faced the pandemic economy head on, with the help of partners like SAP CX.
An extensive report commissioned by Unit4 contains a number of surprises. Here's our discussion.
Finance teams are learning how to close the books with a remote workforce. Workday's Philippa Lawrence identifies six steps towards a successful remote close.
Workflow vendor ServiceNow and enterprise collaboration tool Workplace from Facebook aim to reduce friction within the employee experience.