Services giant Capgemini's latest study into smart automation focuses on the car industry.
Is real-time customer feedback a dream, or a nightmare? My in-person challenge to HappyOrNot co-founder Ville Levaniemi
Before NRF 2020, I had a major axe to grind with HappyOrNot's instant customer feedback. I took my issues directly to the founder. The stakes are high: empower employees, or bruise them further via techno-feedback.
MESTEC provides execution systems for manufacturing companies that need to be more productive. But when it became a SaaS provider, it needed to turn to multi-cloud.
API-led connectivity can build out application networks based on reuse to drive faster innovation and sustainable growth, says Mulesoft's Ian Fairclough.
Uber's framing of gig economy regulation in terms of personal freedom - an electorally-expedient spin that talks to the wallet?
Uber didn't manage to get its desired temporary halt to AB5 in California, but the workarounds are taking shape while the wider battle goes on.
Content marketing works great - until it doesn't. One big problem: when stakeholders aren't pulled into the creation process. A recent survey reveals the barriers to B2B content; here's my review.
Speaking at Oracle OpenWorld Europe, Oracle CEO Safra Catz got reflective on the company’s own transformation journey and the impact on its customers.
Unique and changing requirements in food and beverage create supply chain complexity. In a 2-part series, Infor's Monica Truelsch examines how to address the challenges
2019 had some major ups and downs for Ocado; 2020 presents a fresh set of challenges as the firm seeks to execute on its promise as retail tech platform provider.