Can enterprise LLMs achieve results without hallucinating? How LOOP Insurance is changing customer service with a gen AI bot
Employee experience is being transformed – here’s how AI is helping This article is sponsored by:
How can AI make a difference to service agents in the employee experience? Matthias Goehler of Zendesk points to some key examples.
PagerDuty shares rise on solid Q3 2024 earnings This article is sponsored by:
Digital operations vendor PagerDuty delivered a solid quarter as it pointed to strength in its enterprise sales.
Samsara hits $1 billion ARR milestone and raises full-year guidance This article is sponsored by:
It has been a stellar quarter for Samsara, which shows no signs of slowing down on its mission to digitizing the world of physical operations
Final thoughts - in memory of Simon Mark Hughes, hallucination research pioneer This article is sponsored by:
Hallucination research pioneer Simon Hughes passed away shortly after I spoke to him about his cutting-edge hallucination research. What he had to say is important stuff and diginomica is running his interview in tribute to him and his work.
UiPath revenue soars as automation interest fuels customer conversations This article is sponsored by:
Co-CEO Rob Enslin sees verticalization as a strategic imperative for the firm.
Subscription fatigue? Not for Zuora as revenue rises and losses are slashed This article is sponsored by:
It is a tougher macro-economic climate out there, but there are strategies for growth around subscription models, says CEO Tien Tzuo.
Workday Rising EMEA - Mondelez International tests out generative AI for employee self-service This article is sponsored by:
Snack food giant Mondelez International rolled out Workday to 100,000 global employees three years ago - but self-service took longer to get right. Now it's testing generative AI for the next phase.
Why Prolific’s human-centric platform may have real implications for AI This article is sponsored by:
Prolific puts researchers in touch with human respondents. A model that will be replaced by AI? Quite the opposite, says CEO Phelim Bradley.
Pure Storage making the shift from CapEx to subscription revenue as demand for Evergreen//One grows This article is sponsored by:
The performance of Evergreen//One, Pure Storage’s as-a-service offering, is outperforming expectations - as seen in the vendor’s Q3 2024 earnings. This is having an impact on short-term revenue, but is promising for long-term growth.
"Maybe I'd like to forget exactly how crazy that year got" - CEO Marc Benioff looks back on 2023 as Salesforce delivers strong Q3 This article is sponsored by:
It's been quite the year for Salesforce, but as it heads into its silver jubilee, the transformation effort is clearly paying off...
How Blue Yonder built an always-on LinkedIn ABM program using 6sense This article is sponsored by:
How one company ramped up its ABM strategic direction...