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Acquired! Do you keep or change your CRM?
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Raju Vegensa of Zoho shares three examples of companies that went through acquisitions and the lessons learned about whether to keep or change their CRM systems.
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Bringing enterprise clout to generative AI - C3.ai CEO Tom Siebel on what makes a difference This article is sponsored by:
Every business and government leader is centered on AI, argues Siebel, and they need enterprise capabilities.
Building the path to customer-centricity - three stepping stones for sales and finance
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The focus for customer-centricity has to be alignment on shared goals and data. Certinia's Ravi Narula shares three steps to get there.
Lufthansa Group optimizes flight operations and reduces carbon footprint with Google Cloud This article is sponsored by:
Lufthansa Group is building a holistic optimizer for its operations controllers to make better decisions and consequently reduce disruption.
Enterprise hits and misses - generative AI doesn't replace marketers, copywriters get a cost-cutting AI wake-up call, and software pricing must modernize This article is sponsored by:
This week - no, generative AI doesn't replace marketers, but as companies look to dump costs, copywriters are (rightly) concerned. Software pricing needs to change - but how? Your whiffs include AI-washing media shenanigans, and a loving farewell to Microsoft Cortana.
Salesforce COO Brian Millham on how the firm is transforming to rise above the noise This article is sponsored by:
Salesforce is rethinking much of its operational model in pursuit of a more efficient organizational approach and a greater emphasis on profitability. COO Millham explained some of the rationale here at last week's Jefferies Software Conference.
London menswear brand Percival sees huge growth in international markets with adoption of e-commerce tool Global-e This article is sponsored by:
Percival is gaining international customers with its ‘smart-casual everyday cool’ style, thanks to a Shopify plugin that helps solve cross-border selling challenges
Why data management matters in meeting ESG targets - some organizational tips This article is sponsored by:
Data plays a vital role in organizations achieving their ESG aims, but they face challenges from all directions to ensure it is credible and trustworthy.
It's a bad time to buy software - here's why! This article is sponsored by:
The software market is changing and advanced technologies like AI/ML/LLMs are triggering a lot of vendor product roadmap, technology, security and other changes. But is this the time to buy application software? Is it okay to buy a module or two? Read on….
BeyondTrust standardizes on Certinia to connect resource utilization to customer satisfaction This article is sponsored by:
Cybersecurity business BeyondTrust standardized its professional services teams on Certinia PS Cloud to improve both resource utilization and customer satisfaction.
Samsara’s Rule of 40 streak continues as large customer wins fuel growth This article is sponsored by:
Samsara CEO Sanjit Biswas also revealed during the earnings call that the vendor has hired Lara Caimi from ServiceNow to head up Worldwide Field Operations.
