Political correctness gone mad? The liberals have taken over the marketing asylum? Or a welcome shift towards a more empathetic way of doing business?
Kemira has partnered with HCM, payroll, HR service delivery, and workforce management solutions provider UKG to adapt to both global and local HR needs.
AI ethics can seem like an academic exercise - that's not the case for autonomous weapons. A defining AI ethics issue for our time is heating up.
Sapphire Now 2021 in review - DSAG leaders air out their views on RISE with SAP, integration progress, and the transformation imperative
Sapphire Now 2021 may have been virtual, but the show raised critical issues for customers (and partners). In this diginomica exclusive, we get the frank reactions of two DSAG board members to what they heard - and how their views changed, or not. Grab a beverage, and let's do this.
The extent of the divide between the digital haves and have-nots became crystal clear during the pandemic. So what can be done about it?
Gap goes online-only in the UK, Primark doubles down on stores - two extremes of omni-channel retail in the Vaccine Economy, but who's right?
Gap and Primark are heading in different retail directions - online and offline. But who'll emerge as the winner?
The edge thickens as the cloud is taken in for questioning about money down the drain...
ServiceNow’s new Customer Workflow Business chief argues the case for looking beyond the engagement layer towards end-to-end customer service fulfilment.