As a year in which traditional work practices have been forced to adapt draws to a close, Zendesk's Andrew Lawson ponders three trends for the next twelve months
A review of 'Global Initiative on Data Security' led me to an exchange with a company doing business in China. With new 5G security issues on the horizon, it's a good time to reflect on the implications of "back doors," ethical AI, and where the responsibility lies.
Spark and Databricks functionality is at the heart of the recent successful passenger test for Hyperloop
Office workers may have been obliged to work from home with the coming of the first pandemic lockdown, but many took to it readily, and many companies realised it had many advantages without causing their world to cave in. The trickier problem will come when the same idea is applied to manufacturing tasks.
First there was a pandemic, then some lockdowns and then working from home. Then those working from home decided they liked it and...
Rolls-Royce has created a ‘five checks AI philosophy’ that aims to externally interrogate whether its AI systems are acting fairly.
Enterprise hits and misses - retailers get ready for the vaccine economy; Silicon Valley reels from corporate exits as the workforce changes
This week - your roundup of the final surge of events and acquisitions (we hope). Retailers try to anticipate the vaccine economy with the holidays in full swing, and Oracle becomes the latest to acknowledge flexible work - via their corporate headquarter plans. As always, your whiffs.
The omni-channel lessons retail needs to take from COVID - Macy's CEO on pandemic learnings for 2021
COVID-19 has been a horrible learning experience for the retail sector as the omni-channel balance has shifted on its axis. Can the likes of Macy's take on board the necessary lessons for some kind of retail 'new normal' in 2021's 'Vaccine Economy'?
Customers face difficult decisions around when, how and even if, to move their SAP landscapes to a cloud infrastructure. Here are some of the top-line challenges I see in customer sites.
The revenge of the sales and marketing suite - HubSpot CMO Kipp Bodnar on product updates, training, and education
For a while, sales and marketing software seemed to be leaning best-of-breed, but is the suite back? Perhaps, but with a platform twist. How well is HubSpot positioned in all this? A recent talk on product updates sheds light.