Starbucks digital re-invention - a progress report with a strong AI foundation This article is sponsored by:
It's coming up to a year since Starbucks announced a tech-centric re-invention. CEO Laxman Narasimhan sees digital success stories.
It's coming up to a year since Starbucks announced a tech-centric re-invention. CEO Laxman Narasimhan sees digital success stories.
From processes, to employee experiences to operations - connectivity is critical to keeping your customer experience firmly in focus. Cathy Mauzaize breaks down the latest research from ServiceNow with practical advice.
The Culture, Media and Sport Select Committee is also concerned about the ongoing lack of cybersecurity skills in the UK
AI-driven plant breeding accelerates trait identification for climate adaptation and food security, but risks inequality and environmental harm. Democratic control of these technologies are vital for a sustainable agricultural future.
The global NGO’s foreign exchange operations were simplified and became more efficient following collaboration with treasury management software provider Coupa
As Jon takes a well-deserved escape, there are some big footprints to fill. This week - can intranets fill the gap in knowledge management? Will AI displace video editors for B2B editors, or should we treat AI like a toddler? Instead of the usual whiffs, there's something a little different.
The key to any business transformation is to begin with improving the customer experience. Michael Ouissi shares how IFS has applied this critical thinking.
Healthcare transformation is an imperative, but do hospital rankings make a difference? The US News and World Report has refined its hospital rankings around more quantitative - and supposedly objective - measures. Here's my review.
The platform has created a proactive approach to system issues that has reduced the mean time to resolution by 80%.
The multi-national oil and gas giant has created a cloud-based platform for the creation of insight and the exploitation of emerging technology.