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BT embraces ServiceNow with a strategic focus on customer and employee experience This article is sponsored by:

BT is adopting a strategy of ZeroOps, with the aim of self-healing operations, which it hopes will free up employees to spend more time doing value added work with customers.

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Resilience, relationships and relevance resonate as Salesforce revenues rise 24% This article is sponsored by:

There are tough times still underway, but they're forging a new resilience and a reset among organizations, including Salesforce itself, according to co-CEOs Benioff and Taylor.

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Enterprise hits and misses - enterprise vendors face off against Wall Street, and Davos grapples with future of work contradictions This article is sponsored by:

This week - enterprise software vendors make their case versus Wall Street's tech blues. Retailers deal with inflationary-conscious consumers, and we attempt to extract future of work lessons from Davos' contradictions. As always, your weekly whiffs.

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No Great Resignation here! Drilling into effective HR thinking at Chevron This article is sponsored by:

Chevron is oiling the wheels of new HR thinking in the Vaccine Economy and is very much in listening mode, according to Chief Human Resource Officer Rhonda Morris.

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Carbon emission reduction - it's not easy being green, but Orbus and Salesforce are setting a pace This article is sponsored by:

With predictions over climate change becoming ever more cataclysmic and energy prices mounting daily, the time is ripe for tech leaders to start exploring ways to cut the carbon footprint of their own internal IT infrastructure. But as Orbus Software and Salesforce reveal, doing so isn’t quite as easy as it might seem.

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Think AI can aid decision-making? Only if you address the risk of bias in the last mile This article is sponsored by:

AI has the potential to aid decision-making at scale - but there are obstacles. One of the trickiest to unravel is bias, which tends to show up just where you don't want it: during the last mile of AI modeling and project delivery.

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British Government’s plans for procurement overhaul post-Brexit set to become law next year This article is sponsored by:

Britain’s exit from the EU is allowing it to overhaul its approach to procurement - something it has long said it wanted to do. But procurement in Whitehall is not an easy problem to solve…

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