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European Union edges closer to passing AI Act - but time is of the essence This article is sponsored by:

It’s hard to distinguish hype from reality in the latest wave of AI news - but it’s becoming clearer that protections and controls are needed sooner rather than later. Can the EU’s AI Act get us there soon enough?

In a sea of challenges, CX can help manufacturers turn the tide This article is sponsored by:

Andy Lawson forecasts a sunny outlook for manufacturers investing in the customer experience to thrive despite uncertainty. Take a look at the opportunities highlighted in the latest CX Trends Report from Zendesk.

Partnership negotiation to make agreement. Effort and time to make money, success long term investment. Symbol of opportunity, improvement, motivation, challenge. © Gannvector - Shutterstock

What I’d say to me back then – Zoho’s Deepa Kuppuswamy on cybersecurity’s gender image problem This article is sponsored by:

The career experiences of a female tech leader in India - and some advice for tackling an image problem in cybersecurity.

Enterprise hits and misses - Bed Bath & Beyond hits the retail wall, cloud vendors meet headwinds, and the generative AI era rolls on This article is sponsored by:

This week - it's curtains for Bed, Bath & Beyond - but why? Cloud vendors face the macro-economic headwinds, while consumer sentiment is a mixed bag. The enterprise continues to grapple with generative AI. As always, your whiffs.

Why democratizing design is key to new Canva updates This article is sponsored by:

A design for living...Canva's latest moves.

Early AI adopter Informatica is set up for the generative age, but not profiting yet This article is sponsored by:

The Chief Product Officer at data management specialist Informatica is excited but philosophical about the generative AI era

Chatbot assistant conversation, Ai Artificial Intelligence technology concept. Casual business man chatting with chatbot via mobile smart phone application while working on laptop computer © TippaPatt - Shutterstock

After the fall - a guide to post-collapse technology This article is sponsored by:

Welcome to the end of the world! Can we rely on technology to make things better? Strap yourselves in...

Invoca connects digital marketing to 1-1 consultative sales in the contact center This article is sponsored by:

A conversation with Gregg Johnson, CEO at Invoca, about the need for end-to-end processes that connect digital marketing through to contact center agents in consultative sales roles.

Male contact center agent in headset explains an issue to customer © Bojan Milinkov - shutterstock

Built-world AI start-ups lead investments overtake FinTech and marketing This article is sponsored by:

Built-world AI start-up investments have seen a significant uptick with efforts to prepare for new sustainability mandates.

Close-up Of A Robotic Hand Calculating Bills Using Calculator In Office AI finance accounting concept © Andrey_popov - Shutterstock

OneStream in the new ML-powered CPM World This article is sponsored by:

CPM/EPM vendor OneStream had its Splash user conference in Washington D.C. last week. The show had a lot of content re: Sensible ML, ESG reporting and the Splash product marketplace. Sensible ML was clearly the top attention getter of the show.