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How Blau-Gelbes Kreuz e.V provides medical aid to Ukraine using the ServiceNow platform This article is sponsored by:

Blau-Gelbes Kreuz e.V has been supporting Ukraine since Russia invaded the Crimean Peninsula in 2014, but has since scaled its operations as a result of the war.

Image of Kostya Bazanov speaking at ServiceNow Knowledge event
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Connected Fitness - the wheels are coming off the Peloton bike as underlying tech issues come to the fore This article is sponsored by:

Peloton was 'made' by the COVID crisis, but the Vaccine Economy has seen a shift in its fortunes, not helped by some seemingly crucial underlying tech issues.

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SAP Sapphire 2022 – CIOs on consumerizing employee experience, redefining KPIs and not buying Great Resignation hype This article is sponsored by:

Sapphire teed up a panel of CIO experts to set out their stalls in terms of organizational priorities.

Sapphire
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CEO Bill McDermott’s next play will see ServiceNow go after ERP modernization This article is sponsored by:

ServiceNow has traditionally mostly steered clear of enterprise resource planning, but the company sees opportunity in replicating the success it has had in HR/HCM in the ERP space.

An image of ServiceNow CEO Bill McDermott on stage at the Knowledge event in The Hague
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SAP Sapphire 2022 - an opinionated news review from Orlando This article is sponsored by:

Here in overly-sunny Orlando, SAP Sapphire is well underway. It's time for an opinionated review of three big news stories, bolstered by the on-the-ground hustle for details and use cases.

SAP Sapphire - Christian Klein keynote
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CRM is about more than management - it’s conversations This article is sponsored by: Zendesk logo transparent 250x150px

Another term has hit the CX landscape. But conversational CRM is far more than a buzzword. Mike Gozzo of Zendesk shows why it’s a series of concrete innovations that change how we think about sales and service, and how we measure success.

People carryng speech bubble icons sitting in a row, CRM conversation concept © Rawpixel.com - Shutterstock
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