Trust and honesty - what the Connected Customer wants from brands in the Vaccine Economy This article is sponsored by:
COVID has had an impact on what's expected in terms of good customer experience, according to a new Salesforce study.
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Marketers, engage your stakeholders - Techademy's CMO on their move to Zoho Marketing Plus This article is sponsored by:
With the launch of Zoho Marketing Plus, Zoho makes the case for a unified marketing platform. Techademy's CMO shared their push towards better marketing engagement - and what's next.
The supply chain renaissance - Kinaxis CEO John Sicard's prescription for transformation This article is sponsored by:
There's a perfect storm out there and Chief Supply Chain Officers are facing up to some big challenges.
Marketers miss the target when first-party data fails to improve customer experience
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Zoho's Raju Vegesna shares some ways businesses can use first-party data to build lifetime company advocacy while adding value to the customer experience.
Why Xactly is a case study in software company growth This article is sponsored by:
Catching up with Xactly's progress...
UK digital markets watchdog gets statutory go ahead - confirms powers for big tech fines This article is sponsored by:
The Digital Markets Unit will be given powers to provide tech giants with a ‘strategic market status’ and ensure that they follow a tailored code of conduct.
FinancialForceX - Services-as-a-Business and the role of customer success This article is sponsored by:
At FFX 2022, Scott Brown, CEO of FinancialForce, introduces the notion of Services-as-a-Business while Neeracha Taychakhoonavudh describes how customer success works at Salesforce.
Rimini Street revenues up 11% year-on-year as organizational restructuring continues This article is sponsored by:
Rimini Street continues to expand its client footprint.
29 tips on what to do on the first day as a new CIO This article is sponsored by:
29 CIOs share their insights on how to make the right impressions on day one as a new business technology leader
Enterprise hits and misses - real world AI uses cases get a review, retailers get a customer loyalty test, and NFTs sneak into our metaverse This article is sponsored by:
This week - real world AI use cases get a closer look, while retailers grapple with consumer (dis)loyalty. Blockchain for identity verification and gets a surprising nod, and Atlassian reviews its outage (and gets reviewed). AI also whiffs.
