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Enterprise hits and misses - retail transformation meets reality, Wall Street is (still) grouchy about enterprise tech, and AI overreaches This article is sponsored by:

This week - retailers re-imagine, but is better automation enough? Enterprise tech stocks run into a Wall Street tech correction, but is it warranted? AI's overreach remains a major theme of content - and whiffs.

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How to make a success of the burgeoning citizen development movement This article is sponsored by: ServiceNow-Primary-Logo-sidebar

Much has been written on the rise of the citizen developer - but how do we get it right? Jim Burke of ServiceNow shares three elements that are key to successful citizen development campaigns.

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Is employee experience relevant to CX? Can SAP capitalize? An SAP SuccessFactors review with Jill Popelka This article is sponsored by:

Is there a product connection between employee experience and CX? I pick up that debate with SAP SuccessFactors President Jill Popelka - who also gave us a "state of SuccessFactors" update. Yes, my take on SuccessFactors has changed.

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Freshworks reports strong revenue growth as more 'elephants' join the 'deer and rabbits' customers This article is sponsored by:

Freshworks turns in strong revenue growth numbers as it looks to expand its ITSM capabilities.

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Disney CEO says metaverse is ‘top of mind’ as digital drives growth at company This article is sponsored by:

Disney’s first quarter 2022 results were incredibly strong, with its streaming service Disney+ now providing content to 129 million subscribers.

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