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Enterprise hits and misses - enterprise LLMs heat up, holiday shoppers spend (online), and the return to office debate isn't over This article is sponsored by:

This week - enterprise LLMs heat up - and I file my first live gen AI use case. Holiday shopping numbers look good so far - at least from the online lens. Vendors file upbeat earnings, and return to office is declared... dead? And yes, the un-predictions are coming.

loser-and-winner

Can enterprise LLMs achieve results without hallucinating? How LOOP Insurance is changing customer service with a gen AI bot This article is sponsored by:

If enterprise LLM vendors want to deliver business results, they must earn the trust of customers and employees alike. Can this be done without hallucinations? It's a provocative claim - one that led me to document my first live gen AI story with LOOP Insurance, which utilizes Quiq's AI bot.

Weslee Berke, Head of Customer Care, Loop Insurance by Jon Reed
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