ERP customers must face two competing challenges: external pressure and internal modernization. Joshua Greenbaum addresses the ERP complexity paradox, and digs into ASUG 2023 Pulse of the SAP Customer Survey for insights.
At RBC Wealth Management, a dedicated Center of Excellence works with Salesforce admins to design analytics dashboards that help financial advisors engage better with clients.
This week - Silicon Valley Bank implodes. Once the crisis is averted, what will the innovation fallout be? Generative AI's hype machine is put into enterprise context - will the guardrails and ROI be enough? Your whiffs include a very Meta move, and the revenge of the floppy disk.
High street giant Superdrug to Mirakl ecomm to expand its product reach and to double what Superdrug.com shoppers can put in their baskets
A financial framework for understanding cloud compute costs - Cloud FinOps - could inform techies and the finance team
Whilst market watchers eye Silver Lake’s takeover bid of Qualtrics, CEO Zig Serafin is laser-focused on bringing the human touch to enterprise technology with the vendor’s experience management platform.
Did you expect a third party maintenance vendor to provoke a conversation on composable ERP? Neither did I - but if Rimini Street wants to press this concept, I'm all ears.
The purchase of healthcare giant Cerner is paying off, says CTO Larry Ellison.
In an era of social media sound bites and content "snacks," does the customer case study still matter? Absolutely - but there are use case pitfalls to avoid. Eleven of them, by my count.
American Express is delivering experience data to multiple levels across the company, in near real-time, to understand how it can better service its customers.
