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Want to move from customer success hype to action? Start with a maturity model - the Sage Intacct SaaS vertical example This article is sponsored by:

The enterprise software industry is overloaded with customer success hype. But I'm on the hunt for inspiring and instructive examples. Here's a standout, via the Sage Intacct SaaS vertical team - complete with new graphics for diginomica readers.

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Britain may be kicked out of international anti-corruption partnership it helped set up as it waters down Open Government promises This article is sponsored by:

The British Government’s latest National Action Plan saw a number of last minute revisions that remove key commitments to open government.

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