The BritCoin cometh! The inside story on the digital pound. Could it drive financial inclusion?
An advisor at the Treasury’s table tells us about a project that’s exciting, but also a massive political risk.
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As the world begins to re-open, businesses must build on customer service successes - or fall behind
The emphasis on stellar customer service won’t just go away; rather, with society re-opening, market demand for customer support will remain as strong as ever, says Salesforce's Dana Chery.
OakNorth Bank grows from AWS infrastructure-as-code
CIO Sean Hunter reveals how OakNorth Bank was able to build a knowledgeable FinTech with AWS
The future workplace - what we’ve learned so far and what challenges remain
We take a look at how the future workplace is taking shape, how companies are thinking about managing employees and what challenges remain.
UK digital competition - it’s about your data, stupid
A high-level Westminster debate about competition policy looks at whether the UK is really going to rein in the US giants?
Competing in the ‘now’ economy - here’s what to invest in to win at customer experience
How much should you invest in customer experience? It's all about balance - Peter Lorant shares the key highlights from Zendesk's latest CX report.
Monday Morning Moan - Branded! You don’t become digitally-enabled through ritual disemvowelment
A simple way to get more digitally-enabled - some alphabetical colonic irrigation is in order to purge your vowels. Srsly!
Enterprise hits and misses - AI confronts its project barriers, ERP gets buried, and IBM pulls an earnings surprise
This week - AI's project barriers come into focus - including the skills gap. ERP gets a burial, and an identity expert critiques WHO's vaccine verification model. IBM surprises, and quantum computing gets real. Your whiffs include fireside chats, and: I call a whiff on myself.
Graph databases blast off at NASA for mapping skills to project opportunities
NASA is employing graph database technology to proactively map skills with project openings to great effect.
Collision 2021 - can advertising save the open web? Quantcast's CEO makes his provocative case
Can advertising save the open web? It's not an idea I am typically open to. At Collision 2021, Quantcast CEO Konrad Feldman made his case for advertising as the savior of the open web. Let's discuss.
