Three companies, from three different sectors, are using Qualtrics’ Experience Management tools to align both customer and employee experience - with empathy at the heart of the strategy.
Salesforce is tapping into generative AI across all its industry clouds.
The danger of using generative AI technologies like ChatGPT in a business context is that they sound persuasive, but they're often wrong. Emergence Capital says we need 'iterative AI' that learns from humans.
A despatch from Dassault's 3D Experience World Conference.
Confluent's Stephanie Buscemi shines a spotlight on women in data who are making a difference in closing the gender gap, advocating for empowerment and driving data innovation.
He's back! Domo founder Josh James has returned to the CEO role at a time when the macro-economic climate is making life tougher for enterprise software firms.
Amidst the surge of AI hype and consternation, the promise of a sustainable Internet may seem more distant than ever. However, a framework for addressing these issues is still within reach. Here's one position to consider.
Former Red Hat CEO Jim Whitehurst says that digital innovation and flexibility demands new systems, processes and culture - posing challenges for established enterprises.
This week - Microsoft's Bing bot is flawed, but is enterprise search another matter? Enterprise software bellwethers turn in their earnings, with mixed reviews. Target's omni-triumphs face the headwinds, and in the whiffs, Zuckerberg downshifts the Metaverse.
It's a complicated retail landscape out there, one in which the omni-channel balance is going to be crucial.
