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It’s a hybrid, hybrid, hybrid, hybrid world - let’s get back to strategy and planning This article is sponsored by: ASUG logo transparent 250x150px

Do you hybrid? ASUG's Geoff Scott takes a practical look at the rapidly-proliferating "hybrid" buzzword in the context of planning. Will it be your stumbling block or strategic pillar?

hybrid cloud
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Brewing up a strong data foundation with Tableau - Starbucks gains critical insight into consumer behavior, store usage and...er, restrooms This article is sponsored by:

Starbucks use of data analytics has enabled it to pivot to meet changing customer behaviors during the COVID crisis.

starbucks
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How Burton Snowboards faced off against COVID-19 supply chain upheaval with Infor Nexus This article is sponsored by:

We're always on the lookout for stories of supply chains that got tested - and the lessons learned. NRF's Big Show Chapter 1 featured a dandy: the story of Burton Snowboards, and how a small-but-determined team adapted their global supply chain amidst the COVID-19 surge.

Infor - Burton Snowboards
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How to make sure AR and VR have a big impact on the future of field service management This article is sponsored by: ServiceMaxLogo-PrimaryBlueGreen

AR and VR are set to bring practical benefits to Field Service Management. ServiceMax's Joe Kenny explains why an asset-centric approach will boost their impact

Augmented reality concept. Hand holding tablet with AR service technician in smart factory background © Zapp2Photo - Shutterstock
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Subscribing to long-term relationships - Birchbox makes customer support a thing of beauty with Zendesk This article is sponsored by:

Effective customer support needs to center on building long-term relationships with subscribers at the New York-based beauty products firm.

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Europe’s seductive pitch to Biden - together we could rule the digital universe! (Just follow our lead!) This article is sponsored by:

European Commission President von der Leyen has an offer that her new US (sort of) counterpart can’t refuse…she reckons.

Joe Biden
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Microsoft sees Teams bringing digital innovation to frontline workers in retail and elsewhere This article is sponsored by:

interview with Emma Williams, who heads up Microsoft's push to bring Teams to frontline workers in retail and other industries

Chedraui frontline workers use Microsoft Teams
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