How do you stay customer-centric in the current crisis? Workday's Chief Customer Officer Emily McEvilly shares her own experience
Zendesk CEO Mikkel Svane - agility is key to a long term response as COVID-19 flattens short term growth expectations
COVID-19 has led to lots of uncertainty, so it's important to be able to react and adapt, says Svane.
In the wake of Okta’s recent announcement of $10 million in philanthropic funding to non-profits, Okta for Good head Erin Baudo Felter discusses the areas of biggest need.
Learning from customers what it is that you need to learn as a vendor - Splunk customers make the point.
The second part of a conversation with Jon Kingsbury, Strategic Development Director of the Knowledge Transfer Network. What are the investment challenges of the crisis?
The first part of an extended conversation with Jon Kingsbury, Strategic Development Director at the UK’s Knowledge Transfer Network reveals much to celebrate – just don’t mention ventilators!
How Newsela connects data across the customer lifecycle - and gives teachers a platform for remote learning
Helping teachers teach is a worthy mission - now more than ever. But you can't deliver without data on customer needs. Here's how Newsela put their marketing and data initiatives together.
Facebook's Mark Zuckerberg - COVID-19 usage spike won't last, but now's not the time to slam on the brakes
Facebook has three main areas of focus when it comes to tackling its COVID-19 responsibilities, says CEO Mark Zuckerberg.
Firing up video meetings over Zoom, Teams or Meet is just the tip of the iceberg of remote digital teamwork. You need so much more for teams to succeed working from home
Microsoft's having 'a good war' so far as COVID-19 fuels "2 years worth of digital transformation in 2 months"
Massively accelerated digital transformation priorities have kicked in as a result of the COVID-19 pandemic, reckons Microsoft CEO Satya Nadella, but can it last?