The latest Subscription Economy Index from Zuora is a useful measure of growing adoption of digital services - but is it just the tip of an XaaS iceberg?
An effective ecosystem can vastly expand the value of a software platform. Cameron Lackpour of Black Diamond Advisory sets out the key elements that make an ecosystem work well.
Retail and hospitality giant Landmark Group shifts from legacy systems to a cloud-based platform, producing big benefits for internal users, supply chain partners and end customers.
At times, the insurance industry appears to react at a glacial pace - while paying lip service to the customer experience via massive ad budgets. But is change afoot? In some segments, AI is enabling InsureTech transformation, but we're not there yet.
Online course provider Coursera is moving quickly to adopt ChatGPT. But what are the implications of generative AI in the education sector more broadly?
A CEO forecasts that people in the career and skills ‘middle’ are most at risk from AI. But there’s a problem: doesn’t that mean millennials and Generation Z?
This week - enterprise AI use cases get another hard look, with an eye towards niches and data quality. Sustainability as a business priority gets a mixed report, and assumptions about B2B buyers are questioned. Your whiffs include... Blockbuster over Netflix?
The macro-economic climate is producing short-term headwinds, but innovation and change can win out, with AWS a case in point.
FinancialForce updates its platform with new features to help service organizations manage resources and margins across their operations - but is the industry yet ready for joined-up processes?
Do enterprises want more data or less? Good question...
