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Extracting value from cloud ERP in a customer-first world - what should we be pushing for? This article is sponsored by:

The cloud ERP benefits debate doesn't go away - nor should it. Customers don't magically achieve business benefits by flipping the go-live switch. But in a customer-first era, is ERP even relevant? That's a good place to start this epic - which includes my updated ERP benefits stages.

taking-the-leap
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Dreamforce 2021 - back to the future with CTO Parker Harris This article is sponsored by:

Salesforce's CTO on the future of work, what Salesforce might do differently as a start-up today and what's next for Dreamforce.

Salesforce
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Dreamforce 2021 - Canyon Bicycles on a ride to customer personalization with Salesforce This article is sponsored by:

Canyon Bicycles has adopted a number of Salesforce products to better help it understand its data, in order to maintain lifelong relationships with its customers.

An image of someone biking up a mountain
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Treat employees fairly or they'll walk, warns Gartner This article is sponsored by:

Equity and fairness will become increasingly key to creating a positive employee experience in the hybrid workplace, believes Gartner.

Businessman selecting from global people network © Romolo Tavani - Fotolia.com
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Inside Software AG's OEE app release - how a hackathon inspired a new direction for industrial IOT This article is sponsored by: conXion 2021 logo © Software AG

For most manufacturers, OEE (Overall Equipment Effectiveness) is still a holy grail metric. But with their new OEE app for the Cumulocity IoT plaform, Software AG hopes to change that. Here's how a potential path forward for industrial IoT started at a hackathon.

Software AG - IoT with Sigg and Kramer
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Bringing digital tools to field service technicians? For ServiceMax CEO Neil Barua, it's personal This article is sponsored by:

ServiceMax CEO Neil Barua talks about the company's mission, earnings and partners - and why he wants service technicians to get the digital tools they deserve

ServiceMax CEO Neil Barua - screengrab from Zoom call
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Dreamforce 2021 Exclusive - Chief Revenue Officer Gavin Patterson on the future of sales, work and what happens to all those skyscrapers (2/2) This article is sponsored by:

The future of sales in a post-COVID world - Salesforce Chief Revenue Officer Gavin Patterson has a hybrid vision ahead.

San Francisco
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Dreamforce 2021 Exclusive - how Chief Revenue Officer Gavin Patterson played the Salesforce hand he was dealt during the pandemic (1/2) This article is sponsored by:

Nearly two years after he joined Salesforce, Gavin Patterson talks exclusively to diginomica about what he's learned as Chief Revenue Officer.

Gavin Patterson
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How service organizations are unlocking asset data to boost profits This article is sponsored by: ServiceMaxLogo-PrimaryBlueGreen

Data is a valuable commodity, yet service leaders are still reluctant to trust asset data when it lies in disparate silos. Joe Kenny of ServiceMax asks, are you getting the most out of asset data?

Business man drilling hole to find source of information. Data asset concept of successful data mining, big data and digitization © a-image - Shutterstock
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