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Enterprise hits and misses - retailers get an omni-channel gut check, vendors talk macro-economy, and healthcare AI gets called out This article is sponsored by:

This week - enterprise software vendors give a mixed economic outlook, but buyers still feel the urgency to spend on tech. Retailers get an omni-channel report card, and AI's healthcare transformation gets critiqued. Whiffs: I consider living in a potato.

King Checkmate

The revenge of the business process expert - have process mining tools revived an underrated craft? This article is sponsored by:

Ages ago, I advocated for the business process expert - and got it wrong. But process mining and execution tools like Celonis and SAP Signavio bring back the old debate: we need process experts, not product configurators.

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