With several digital teamwork tools in use, staff at Box needed a central resource for COVID-19 info. The answer turned out to be a Jira Service Desk portal
Some leisure pursuits have done remarkably well during the pandemic and seems set to continue doing well. What does this mean for the future of work?
Enterprise hits and misses - Target wins retail (for the week), but consumer behavior flummoxes experts
This week - in your TikTok-free edition of hits and misses, Target wins the retail game for the week, but not all retailers are digital victors. The new-normal consumer gets a careful look, but defies predictions. Whiffs include overhyping Google as an educational disruptor.
PetShop.co.uk has used NetSuite to support a significant uptick in business during the pandemic crisis.
Can the UK's 'Amazon tax' survive Brexit expediency, MAGA electioneering and threats to bump up costs to consumers?
The UK's Digital Services Tax is rumored to be set for the chop, only months after coming into force. Brexit-driven pragmatism may beat out political posturing sooner rather than later.
The UK government ignored its own guidance and refused external help, resulting in an A level algorithm disaster that disproportionately impacted students from disadvantaged backgrounds. But what exactly went wrong and what are the implications?
Digital teamwork tools enable much more than remote working. This maturity model sets out the steps for building out a collaborative canvas that helps all teams work better
The spinning is intense as tech firms try to position old tech as a necessary antidote for the pandemic. But can old tech enable digital transformation? Is lift and shift a remedy for the times? The truth is in the motives of the players (not the technology).
James Scutt, Head of Customer Experience Strategy and Deployment at the UK Post Office, explains how the COVID crisis has brought fresh thinking to the firm's approach to customer experience.
Bloom & Wild is a fast growing flower delivery service that has found that by leading with sensitivity, customers are becoming more loyal to the brand.