Europe is following the US lead on open data in a digital government age with the European Parliament implementing new rules designed to ensure that non-personal information hoarded by governments can be accessed cheaply and used to make new applications.
Omnichannel strategies will work if organisations remember that at the end of the day it's all about interacting with the customer, not a pursuit of the latest fashionable buzzword.
An Information Economy for the UK? Yes please Prime Minister - but what is there that is actually new in the lastest strategy document to emerge from Britain's digitally-friendly government?
The art of story telling is alive and well but to read some critics you'd think that the sourcing of new and interesting stuff has gone away. There are economic issues at stake but in the end, vendors who care encourage the surfacing of the best customer stories. Let's celebrate that.