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Unlocking the future of insights This article is sponsored by: Heap logo © Heap

The unseen elements of digital user journeys are leading teams to fly blind. Lynn Girotto of Heap shares obstacles and data insights that can be used to navigate a better digital experience.


COVID support schemes - poor use of data and tools set to leave British taxpayer with multi-billion pound fraud and error bill This article is sponsored by:

MPs on the influential Public Accounts Committee have said that the government could have done better to prevent a significant amount of fraud and error when providing COVID-19 support.

Image of someone working with a mask on during COVID-19
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