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What just happened to Southwest Airlines? A cautionary tale about underfunding key IT technology This article is sponsored by:

By now, the world knows about Southwest's massive holiday logistical meltdown, which stranded millions of passengers. Southwest blamed the system-wide breakdown on winter weather, but that doesn't hold up. A deeper look at Southwest's predicament surfaces harsh lessons on the problem of technical debt.


2022- the year in Retail This article is sponsored by:

With the seasonal sales already well-underway, will 2022 end on a high note for retailers? Certainly, it's been a tough 12 months - and there's more to come in 2023.


2022 - the year of Total Experience use cases This article is sponsored by:

As ever, diginomica spent its time this year diving into customer stories. But in 2022 there was a common theme across many of them - total experience. Take a look at some of the most interesting digital enterprise examples from across the year.


2022 - the year in HCM This article is sponsored by:

HR teams are confronted with challenges on all sides - from the demands of hybrid workplaces to the ramifications of AI tooling intended to make their jobs easier. Can HR managers keep up with the talent demands of a fluid and diverse workforce? It's time for a 2022 HR review.

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