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Web site accessibility is the right imperative - but why are so many organizations failing to invest? This article is sponsored by:

Web site accessibility is a rewarding discipline - and a regulatory obligation. But many organizations are not making the investment. Why? In search of answers, I went inside a web accessibility report from Avasant's Computer Economics group.

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Salesforce Service Cloud introduces AI-powered workflows, Slack integration and conversation mining This article is sponsored by:

The Salesforce Service Cloud aims to make the contact center a ‘Digital HQ for service teams’.

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Reimagining healthcare - the role of modern identity management This article is sponsored by: Tercera logo transparent PNG 500x300px

The healthcare industry saw major shifts to virtual patient care as COVID-19 took hold, and transformation is ongoing. Writing for Tercera, David Smith of BeyondID explores the challenges of digital integration and modernizing identity management for providers and patients.

Doctor pushing button cloud lock security healthcare network on virtual panel management. © MaximP - Shutterstock
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The art of customer experience – from transaction to conversation This article is sponsored by: Adobe logo © Adobe

Customer journeys today travel across multiple channels, devices and pathways leading to data becoming tangled and disparate. Bridgette Darling of Adobe shares four practical steps to keep a customer and their experience on track.

Pop art style illustration woman whispering secret to friend art of conversation concept © Tribalium88 - Shutterstock
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ERP’s new direction - it’s coming from the outside This article is sponsored by:

There is an explosion of new capabilities and opportunities possible with ERP today and many of the most innovative are coming from non-ERP vendors. All of this innovation should be making us re-think the value we are or should be getting from ERP software. Here are some ideas.

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Uncertainty levels remain high, but customers are embracing increased spend, says Coupa CEO Rob Bernshteyn This article is sponsored by:

A strong Q2 for Coupa as Business Spend Management remains a compelling imperative for organizations across multiple sectors.

Coupa CEO
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The digital risers and fallers in this year’s global country rankings revealed This article is sponsored by:

The USA, UK, Germany and Japan are all losing out to the likes of China, Canada, Brazil and Italy. This year’s ‘Digital Riser’s’ report reveals how some countries are getting it right.

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Quantum computing today - commercially viable, or held up by technical obstacles? This article is sponsored by:

Assessing the commercial viability of quantum computing is no small feat. There are several quantum machines to consider - and what about the issue of hybrid quantum, and the need for orchestration? Either way, the atomic power of the qubit should not be overlooked.

Cloud computing concept © BillionPhotos.com - Fotolia.com
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