In field service, there's no point in sending an engineer before the parts and tools arrive on site. Food packaging giant Tetra Pak will switch on IFS Cloud to improve scheduling and support its servitization journey.
Last week at Oracle CloudWorld, co-founder and CTO of Oracle, laid the foundations for the company’s healthcare vision. They’re ambitious, but can it overcome the hurdles?
The idea of measuring the ‘social value’ outcomes of collaborative projects between the private, public and third sector is gaining weight in the UK. One organization that is providing the tools to do so is marketplace, whatimpact.
Hari Subramanian, Founder of ServiceMax and Appify, is now on his third venture: a social media platform that aims to assess people’s ‘goodness quotient’
Knowing what customers really want and need - the good, the bad, and the ugly - is critically important for service improvement. But businesses need to take it a step further to make it count. Michael Ouissi of IFS makes the case.
John Appleby, CEO of Avantra, explains that automating SAP environments requires organizations to go through a talent transformation - where individuals shift from ‘operators’ to ‘automators’.
Marketers are asking the wrong question, says Ty Heath of The B2B Institute at LinkedIn.
Enterprises need modern data platforms to meet today's business challenges, says Singh.
This week - cloud costs get a hard look, thanks to a viral blog post. B2B brands face the TikTok challenge, learning management systems stink, and a diginomica colleague stokes my metaverse ire.
Pharmaceutical giant Astellas is thinking about how work across its organization can be better automated so that its people can focus on higher value tasks.
