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Beyond ITSM - ServiceNow expects 50% of new business from ‘emerging workflows’ by 2024 This article is sponsored by:

ServiceNow Chief Financial Officer Gina Mastantuono gives insight into how the workflow vendor is thinking about its future customer base and growth prospects.

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Enterprise hits and misses - vendors ratchet up the hybrid work stakes, and ERP gets a new direction This article is sponsored by:

This week - ERP gets a new direction, via a shove from best-of-breed players. The future of hybrid work is up for grabs, as vendors jockey for position. Strained supply chains test us, and high-risk AI systems spark debate. In the whiffs section, I take issue with a remote work report.

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Dealing with a volatile Vaccine Economy market - Kroger gets seamless and personal in its omni-channel approach This article is sponsored by:

Kroger 'had a good war' throughout the COVID crisis; now it's time to win the peace in a turbulent Vaccine Economy.

Rodney McMullen
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Twitter silenced Nuzzel, so what's next? Why social news aggregators matter to content curators This article is sponsored by:

So Twitter acquired Nuzzle, and now the service is offline. Enterprise curators have options to consider - such as upstarts like Tweetshelf and Murmel. But why curate? And why bother with social news aggregation? Read on.

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Omni-channel retail realities in the Vaccine Economy - learnings from Walmart, Macy's and Lowe's This article is sponsored by:

Front line experiences from three US retail icons provide some indication of the omni-channel realities that lie ahead for the sector.

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