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Decathlon UK improves its customer experience by combining human expertize with conversational AI This article is sponsored by:

Heyday by Hootsuite allows sportswear specialist Decathlon UK easily to handle pandemic demand for home exercise kit

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Re-igniting travel - how Expedia and Sabre are using digital transformation to journey to the Vaccine Economy This article is sponsored by:

The travel sector took an enormous hit from COVID. Tech transformation programs to re-invent operational capabilities will be critical to recovery.

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How can industrial manufacturers pave the road to economic recovery? With value-added services This article is sponsored by: InforLogo_272x153px_withpadding

Jon Devine of Infor sets out some customer-centric opportunities on the horizon for industrial manufacturers that indicate reasons for optimism.

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Frictionless Enterprise - how the XaaS Effect transforms customer engagement This article is sponsored by:

Continuing our series on the journey to Frictionless Enterprise, Phil Wainewright reprises the XaaS Effect and explores how digital connection has transformed customer engagement.

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Disney pushes ahead with metaverse ambitions - appoints exec to oversee strategy This article is sponsored by:

In a memo sent out to employees, Disney CEO Bob Chapek said that the metaverse will create a new paradigm for audiences to engage with stories.

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What makes a successful ecosystem partnership in the age of SaaS? This article is sponsored by: Unit4 logo with tagline 250x150px

While the fundamentals of good partnership remain the same, SaaS is a different ball game. The role of ecosystem partners, their sources of revenue, and the support they need from vendors have all changed. Beata Wright of Unit4 shares how to embrace these changes to succeed in the world of SaaS.

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