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Questioning B2B social media results

Those who have inside dirt on B2B marketing and lead generation cite one factoid to me: the surprisingly strong performance of email marketing versus the lackluster performance of social media - why is that? Here's some fresh data.

free wifi

Is free wifi a right?

A good experience in Austria and the Czech Republic raise questions about ubiquitous availability of wifi. Should we expect free wifi? If wifi is 'free' in what ways might this work?