All stories

Tuning into the disruptive transformation challenges facing media companies - CX demands and higher tech spend on the agenda This article is sponsored by:

Too much choice, shrinking ad budgets, manual processes impeding the customer experience - big challenges underway for media and entertainment companies.

media
Read more about Tuning into the disruptive transformation challenges facing media companies - CX demands and higher tech spend on the agenda

Five customer experience trends from NRF 2023 that retailers need to know This article is sponsored by: Zendesk logo transparent 250x150px

Consumers are rewarding retailers who provide low-friction, flexible and sustainable offerings. Prelini Udayan-Chiechi of Zendesk shares the five big takeways from NRF2023 - and how retailers can deliver a competitive omnichannel customer experience.

The fashion house on the smartphone is surrounded by colorful balls on a orange background © Garfieldbigberm - Shutterstock
Read more about Five customer experience trends from NRF 2023 that retailers need to know

Could the British Government compete with US private companies creating Artificial General Intelligence? This article is sponsored by:

We don’t yet know in what ways the development of Artificial General Intelligence will impact all our lives, but there doesn’t seem to be any sort of aggressive plan in the UK to help shape the impact.

An image of a human hand reaching out to a digital hand
Read more about Could the British Government compete with US private companies creating Artificial General Intelligence?

Fashion victims - AI helps clothing makers fake diversity online This article is sponsored by:

Good news: Levi Strauss, Calvin Klein, and Tommy Hilfiger aim to increase fashion’s diversity online. But there’s a problem: they’re not using real people.

An image of a fashion model standing in the light with their shadow cast on the wall
Read more about Fashion victims - AI helps clothing makers fake diversity online

Enterprise hits and misses - generative AI surges past robotics, but why? Deutsche Bank tests financial markets - will they hold? This article is sponsored by:

Generative AI surges ahead versus physical robots - but why? Adobe Summit puts a new twist on the generative AI discussion. As Deutsche Bank tests financial markets, what's next? Your whiffs include AI dating gone right - and wrong.

success-failure-road-for-businessman
Read more about Enterprise hits and misses - generative AI surges past robotics, but why? Deutsche Bank tests financial markets - will they hold?

Will GROW with SAP mark the turning point in S/4HANA public cloud adoption? This article is sponsored by:

GROW with SAP has arrived - but will it help SAP claim midmarket cloud ERP adoption? We're about to find out. Here's my initial review - including my research on how S/4HANA Cloud fits in with SAP Industry Cloud and SAP's other SMB products.

Adapting to change as a business idea with a man walking on tightrope that transforms into a staircase © Lightspring - Shutterstock
Read more about Will GROW with SAP mark the turning point in S/4HANA public cloud adoption?

How to get your business transformation on the right track This article is sponsored by: IFS logo

Why does business transformation sometimes go astray? Sal Laher of IFS shares three critical areas where businesses can avoid pitfalls and take practical steps to keep projects on track.

Disruption and technology transformation concept , Red arrow on wooden block cube move out from circle black arrow on blue background © Dilok Klaisataporn - Shutterstock
Read more about How to get your business transformation on the right track

AI and inequality - avoiding social upheaval in an age of automation This article is sponsored by:

Although Bill Gates believes accelerating automation will help “reduce some of the world’s worst inequities”, others are not so sure, fearing social unrest if the transition is not handled effectively.

ethical
Read more about AI and inequality - avoiding social upheaval in an age of automation
Loading
A grey colored placeholder image