Latest story
Earlier stories
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National AI Strategy - can the UK be the superpower it imagines itself to be?
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AI ethics is growing up - towards an AI maturity model organizations can use
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Software AG CPO Stefan Sigg on the role of webMethods in an API-first, microservices world
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MAICON 2021 - marketer + machine = what? Assessing the impact of AI on marketing
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Companies need to shift focus from ‘hybrid work’ to ‘radical flexibility’
Partner stories
How service organizations are unlocking asset data to boost profits
Data is a valuable commodity, yet service leaders are still reluctant to trust asset data when it lies in disparate silos. Joe Kenny of ServiceMax asks, are you getting the most out of asset data?
How the growing cloud economy is creating jobs and fueling innovation
We're undergoing one of the biggest transformations in business history, says Salesforce's Peter Schwartz. Are you ready?
Data in motion is headlining in the golden age of customer experience
If your data remains still, so does your customer experience. Peter Reeve of Confluent shares three industry examples of data in motion that have kept customer attention.
How to align sales and finance to achieve a customer-centric approach
One view to rule them all - Ravi Narula, CFO of FinancialForce, shares three steps to align sales and finance in the interests of your customers and your organization.
Reimagining healthcare - the role of modern identity management
The healthcare industry saw major shifts to virtual patient care as COVID-19 took hold, and transformation is ongoing. Writing for Tercera, David Smith of BeyondID explores the challenges of digital integration and modernizing identity management for providers and patients.
How service organizations are unlocking asset data to boost profits
Data is a valuable commodity, yet service leaders are still reluctant to trust asset data when it lies in disparate silos. Joe Kenny of ServiceMax asks, are you getting the most out of asset data?
More stories
Dreamforce 2021 - one USC, one digital campus, one Slack use case from the University of Southern California
The University of Southern California wanted a connected world anyway, but COVID focused thinking significantly.
Dreamforce 2021 – Volkswagen and Humana share Commerce Cloud rollout lessons
Two end user organizations and the stories of their respective e-commerce transformation journeys.
Dreamforce 2021 - TAG Heuer goes all in on Salesforce to deliver D2C e-commerce
Luxury Swiss watchmaker TAG Heuer is once again adapting to the modern world and has shifted from a total wholesale strategy, to D2C with Salesforce.
Dreamforce 2021 - Salesforce hits Net Zero, but the wider 'Code Red for humanity' remains a global crisis
Salesforce is now a Net Zero company and wants to help others to follow its lead.
Dreamforce 2021 - how Connecticut scaled up a new Paid Family Leave scheme during COVID-19
Connecticut voted for Paid Family Leave as a new law back in 2019 and has been working on building digital tools, alongside stakeholder engagement, to get the scheme up and running.
Dreamforce 2021 - the 'q-tip cloud' that made an in-person conference possible
Dreamforce's physical gathering this year may be limited in numbers, but those who are present have had to go through a commendably robust health checking regime that organizers of other large industry gatherings would do well to emulate.
Dreamforce 2021 - Benioff calls on his 'Trustblazers' to help repair the world in the Vaccine Economy
A world in crisis. Who do we turn to? Trustblazers, according to Salesforce CEO Marc Benioff in an impassioned cri de coeur of a Dreamforce address.
UK puts ‘Help us!’ message in bottle at cybersecurity event
Can the British Government become a cyber power on the global stage as it sails away from the EU? Given there are concerns about keeping the lights on over winter, that may be a stretch.
Oracle Live brings the future of CRM to a head - can AI bridge the sales and marketing gap?
The sales and marketing gap is one of the most persistent problems in enterprise software. At this week's Oracle Live, Oracle Fusion Marketing was launched. But can AI solve that marketing-sales problem, and deliver the right info at the right time? It's a discussion worth having.
Dreamforce 2021 - Hyperforce data sovereignty comes to France and Germany, but Brexit Britain must wait its turn
Hyperforce expands its footprint, but there is a line waiting to be served...
