Data is a valuable commodity, yet service leaders are still reluctant to trust asset data when it lies in disparate silos. Joe Kenny of ServiceMax asks, are you getting the most out of asset data?
Dreamforce 2021 - one USC, one digital campus, one Slack use case from the University of Southern California
The University of Southern California wanted a connected world anyway, but COVID focused thinking significantly.
Two end user organizations and the stories of their respective e-commerce transformation journeys.
Luxury Swiss watchmaker TAG Heuer is once again adapting to the modern world and has shifted from a total wholesale strategy, to D2C with Salesforce.
Dreamforce 2021 - Salesforce hits Net Zero, but the wider 'Code Red for humanity' remains a global crisis
Salesforce is now a Net Zero company and wants to help others to follow its lead.
Connecticut voted for Paid Family Leave as a new law back in 2019 and has been working on building digital tools, alongside stakeholder engagement, to get the scheme up and running.
Dreamforce's physical gathering this year may be limited in numbers, but those who are present have had to go through a commendably robust health checking regime that organizers of other large industry gatherings would do well to emulate.
Dreamforce 2021 - Benioff calls on his 'Trustblazers' to help repair the world in the Vaccine Economy
A world in crisis. Who do we turn to? Trustblazers, according to Salesforce CEO Marc Benioff in an impassioned cri de coeur of a Dreamforce address.
Can the British Government become a cyber power on the global stage as it sails away from the EU? Given there are concerns about keeping the lights on over winter, that may be a stretch.
The sales and marketing gap is one of the most persistent problems in enterprise software. At this week's Oracle Live, Oracle Fusion Marketing was launched. But can AI solve that marketing-sales problem, and deliver the right info at the right time? It's a discussion worth having.
Dreamforce 2021 - Hyperforce data sovereignty comes to France and Germany, but Brexit Britain must wait its turn
Hyperforce expands its footprint, but there is a line waiting to be served...