Enterprise hits and misses – GDPR looms, Facebook squirms, and SAP gets direct about indirect

SUMMARY:

This week: with GDPR looming, Facebook sits on the regulatory hot plate. Plus: a rebuttal of Microsoft’s Windows divisional dissolve. SAP finally announces its licensing updates, which we dissect. And: I’m in the whiffs section again.

Cheerful Chubby Man

Lead story – GDPR looms while Facebook squirms – stories by Stuart Lauchlan

myPOV: With Facebook twisting in the wind, it’s easy to forget that the GDPR deadline will dunk plenty more companies in the data grinder – and it’s right around the corner. Fortunately, as Stuart reminds in The UK Information Commissioner on Facebook, GDPR and a new era of people-centric data protection, it’s not a drop dead deadline. But it is a new business-as-usual for companies that fall under GDPR’s purview.

Amidst sensational media diatribes in the U.S., the commissioner’s practical take on data privacy is welcome:

The GDPR has people at its centre too. It gives people new and strengthened rights that together, and gives people choices about how their data is used, shared and stored.

As Stuart reported, Facebook has already stated that the benefits of GDPR won’t extend to hapless suckers users in the U.S. users like me (Facebook later claimed otherwise, so we’ll see). Nonetheless Zuckerberg is on the apology circuit yet again (see Stuart’s “It was my mistake” – Facebook’s Zuckerberg pleads ‘mea culpa’, but insists he’s still the man for the job). As for that mistake bit: nope, not a mistake. It’s a fundamental flaw and/or agenda which users should be aware – as they decide if and how to participate on Facebook and other “free” platforms.

Stuart concludes:

My two main takeaways? Firstly, on the matter of Zuckerberg’s future – that’s a decision that others are ultimately going to make. Secondly, he’s going to have to do a lot better than this next week in front of Congress.

Happy children eating appleDiginomica picks – my top two stories on diginomica this week:

Vendor analysis, diginomica style. Here’s my three top choices from our vendor coverage:

  • SAP Indirect Access new policies aid transparency, users remain uncertain – It was a big week for SAP, as the PR lobster boil of indirect access finally got a cool off with SAP’s first major licensing announcement since last summer. SAP made a savvy move working closely with user groups, and we had some diginomica hash-it-out sessions also. In a coffee-cup-draining detailed analysis, Den explains the developments, gives his take on the progress made, and the work still ahead, as in: “During our conversations with SAP, we suggested to the company that while IA is not exactly the sexiest topic and one that will likely give marketers heartburn, SAP should work towards having customers talk openly about how this is working and the positive impact they see from this latest change.” Den looks to the implications of modern pricing models in SAP Project Trust – a stepping stone towards consumption based pricing. This issue is far from done, and SAP has lots still to prove, but the conversation has certainly been advanced.
  • AI at the edge gets in the SWIM as smart devices spew untapped data – I always ruled out “AI at the edge” due to limited data sets and computing power on edge devices. But as Kurt explains, SWIM has a way around this (to a degree): “SWIM takes a different approach by running models locally, while simultaneously streaming data and device metadata to a so-called digital twin that can be aggregated and included in more comprehensive analysis of an entire device environment.”
  • Apigee sees enterprise API management go native at Google Cloud – Phil examines Apigee’s progress under Google’s watch. Apigee’s market timing seems pretty good, given that 2018 looks like a big year for API adoption: “This recognition that APIs are core to a digital strategy is now spreading across all industries, including regulated industries such as financial services, healthcare, insurance and government.”

A couple more vendor picks, without the quips:

Jon’s grab bag – Den gets nostalgic ponytail analytical about one of SAP’s sneakiest great stories: SAP Inside Track – 9 years in the making and still evolving. Formalizing the underground is a nifty community move. I got at least one chip off the shoulder in B2B influencer marketing mistakes exposed by crowdsourced e-books, contests, and guru festivals. Judging by the pings I got after I hit the “publish” button, this issue is bigger than I realized.

Best of the rest

Waiter suggesting a bottle of wine to a customer Lead story – Musings – Why splitting Windows is Nadella’s first major mistake by Holger Mueller

myPOV: Mueller’s ubiquitous event reports are handy and digestible, but it’s the occasional home-cooked meatloaf musings I look forward to. Though Mueller of Constellation Research isn’t specifically addressing Ben Thompson’s The End of Windows, you can see Mueller’s piece as a contrast, if not a rebuttal. Thomspon cites the closing of Microsoft’s Windows division (and prior decline) as a “classic case of disruption.” Mueller has a different twist:

According to Statcounter (see here), Windows is in a neck to neck race with Android for overall platform leadership. And that’s not a fair competition, different platforms, monetization, sales channels, purchase price and and… The real competition that is comparable is Apple’s OS X and that’s hovering well under 10%… so despite all these ‘Hello I am a Mac’ advertisements of years past, Apple’s OS X hasn’t moved up much on Windows 10. Would Apple split OS X? Don’t think so. Would anyone split responsibilities of a platform with way over 1B installs up?

Mueller sees a better way: “Platform Morphing beats Platform Abandonment. You don’t split a platform, even when it is old. You renovate it.” Microsoft, of course, would argue that’s exactly what they are doing by fusing the future of Windows with Microsoft 365 offerings. One thing is clear: the PC is a hot potato nobody seems to be betting on. Apple is taking hits from fanboys on their Mac line, Windows lacks leadership… is Chromebook set to surge? Or are we done typing?

Honorable mention

Whiffs

Overworked businessmanSo are we living in a computer simulation? It’s more likely than you might think, scientist argues. That explains a few things, though I don’t recall ordering the snow module in April! I guess if you don’t like your simulation, you can always take matters into your own hands:

Continuing with truth stranger-than-fiction, you really can’t make this one up: Lifetime ban from Empress for pepperoni seagull fiasco has been lifted. A ridiculous/amazing story. Meanwhile, a couple for the “welcome to dystopia” file:

The Department of Homeland Security is compiling a journalists database, and yes, sentiment will be monitored. I hope someone has alerted them to the problem of sentiment analysis in a fake and sarcastic news environment. Let’s not get ahead of ourselves here, the machines are still imperfect:

When Google masters a Boston accent, then I’ll be impressed. Nudging closer to the enterprise, Den got me pretty good on this strikethrough:

Also, ZDNet issued a helpful article on dealing with crapware and bloatware that gets loaded on your devices. Of course, dealing with the crapadfestival on their own site is another problem entirely. Finally, I found out that I am indeed implicated in Facebook’s Cambridge Analytica mess, because one of my friends was dumb gullible desperate addicted bored enough to take their ludicrous quiz (here’s how to find out if you were implicated).

I participate on Facebook with the understanding my personal data is not well cared for, but the idea that simply being friends with an idiot someone somehow exposes you gives me the creepies. But my lasting impression hits closer to home:

I’ll get over it by next week; I’m definitely more imperfect than my friends. See you then…

If you find an #ensw piece that qualifies for hits and misses – in a good or bad way – let me know in the comments as Clive (almost) always does.

Most Enterprise hits and misses articles are selected from my curated @jonerpnewsfeed. ‘myPOV’ is borrowed with reluctant permission from the ubiquitous Ray Wang.

Image credit - Cheerful Chubby Man © RA Studio, Happy Children © Anna Omelchenko, Waiter Suggesting Bottle © Minerva Studiom, Overworked Businessman © Bloomua, Snowboarder Crashing © dismagwi - Fotolia.com - all from Fotolia.com.

Disclosure - SAP, Oracle, Workday and Salesforce are diginomica premier partners as of this writing.

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