Latest story
Earlier stories
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Recipe for success - scaling ServiceNow globally at Nestlé
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All change at New Relic as founder Lew Cirne hands over CEO seat to the architect of the firm's new pricing strategy
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Can low-code ERP free SaaS from the vanilla constraints of ERP standardization? Acumatica's Ali Jani says yes
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Digitizing employee experience is what PepsiCo likes as ServiceNow quenches the thirst for lipsmacking HR self-service
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Women’s Aid enlists live chat service in battle against domestic abuse
Partner stories
How data and application integration can power a post-pandemic recovery
API-led connectivity could be a crucial enabler of business recovery post-COVID, says MuleSoft's Ian Fairclough.
Four steps your company can take to transform the customer experience
Improving the customer experience starts with a transparent, objective view of their needs and how your business measures up to meeting them. Scott Baitos of FinancialForce shares four keys to customer success.
Why you should adopt flexible software for success in mastering change
The only new normal is going to be constant change. Shiv Gopalan of Unit4 explains why organizations with inflexible business software will struggle, and how mastering change is the key to future success.
Creating the ‘Nirvana’ experience to underpin your workflow
Happy customers and happy employees is a combination that companies strive for. Jane Pettman of ServiceNow explains how that nirvana experience or experience economy can be achieved.
Don’t let IT systems stop manufacturing going circular
Manufacturing is going through a sea change of reducing landfill and reusing raw materials. Michael Ouissi shares in-the-trenches insights from an IFS customer and analysts on why manufacturers will evolve to master new business and logistical disciplines for the circular economy.
More stories
How data and application integration can power a post-pandemic recovery
API-led connectivity could be a crucial enabler of business recovery post-COVID, says MuleSoft's Ian Fairclough.
Elon Musk slams Bitcoin – finally – but he still ain’t selling
What is Space-Doge up to this week? A man who literally has money to burn.
State of Delaware uses ServiceNow to process 64,000 unemployment claims in the first four weeks of COVID-19
The State of Delaware faced unprecedented pressure to process unemployment claims and administer benefits. It was able to stand up a new ServiceNow instance in a matter of weeks.
Four steps your company can take to transform the customer experience
Improving the customer experience starts with a transparent, objective view of their needs and how your business measures up to meeting them. Scott Baitos of FinancialForce shares four keys to customer success.
ServiceNow and Siemens Energy work together to help energy companies respond to cyberattacks
The Colonial Pipeline cyberattack saw an American oil pipeline have to halt operations. ServiceNow and Siemens aim to help energy companies respond more effectively to similar cyberattacks in the future.
Office suite - BP drills into the future of the hybrid workplace
Chris Porter, BP’s VP for Talent Acquisition, explains how his company is helping its workforce to embrace the shift to mixed home and office working.
How Wacker Chemie is using data to transform a traditional chemical company into a digital one
“You can't digitalise a chemical product—but you can provide services around the production of that product that makes you more sustainable, efficient and more intelligent,” says the Wacker Chemie’s CIO
Utmost aims to give enterprises a holistic view of the sprawling extended workforce
Startup Utmost, which just raised a $21 million funding round, aims to give Workday customers better oversight of their fast-growing extended workforce
ServiceNow pursues verticalization strategy as it targets $15 billion revenue
CEO Bill McDermott told investors that he wants to double ServiceNow’s revenue by 2024 and triple it in 5 years. Key to this is going to be a fresh verticalization strategy.
Why you should adopt flexible software for success in mastering change
The only new normal is going to be constant change. Shiv Gopalan of Unit4 explains why organizations with inflexible business software will struggle, and how mastering change is the key to future success.
