Digital banking - NatWest and HSBC bank on automation and analytics to capitalise on the customer shift online
NatWest and HSBC are shoring up their digital assets to support growth and changing customer behaviors as well as fending off the threat of new challenger banks.
Digital Twins – using rich data and visualisation techniques to model things – could help us make smarter, more sustainable decisions for our communities.
The problem with 'Ethics by Design' - why this WEF report gets AI Ethics wrong, and 25 techniques for producing trustworthy AI
A recent WEF report called "Ethics by Design" reinforces problematic misconceptions about AI ethics. Here's where I think the report went wrong - and my own personal 25 point list for avoiding AI project speed bumps.
Digital banking - Lloyds Banking Group saddles up public cloud, machine learning and advanced analytics for its next transformation phase
Lloyds Banking Group put down a £3 billion digital marker in 2018 and it looks to have paid off to date. Where to next as the pace of transformation hots up post-pandemic?
DataStax is sticking true to its aim of making its cloud-based Database-as-a-Service as easy to use as possible, by making Astra serverless.
Poor, misunderstood Facebook! Apologist-in-Chief Nick Clegg wants a word about the week's events Down Under
The war with Australia is over, but here's the official version from Facebook on what really happened over the past week. Now, sit up and pay attention - Nick wants a word with you!
Black History Month - quotas are pointless if you have a ‘leaky bucket’, says Workday’s Chief Diversity Officer
Staff need to feel as though they belong, says Workday Chief Diversity Officer Carin Taylor as Black History Month draws to a close.
The road to hell is paved with good intentions; the road to good account-based marketing should be paved with intent.
How Macy's plans to move on from 'could have been worse' 2020 through accelerated omni-transformation
It wasn't a great year for Macy's, but it could have been worse. The challenge for CEO Jeff Gennette in 2021 is how to build on the pandemic-driven boost to digital retail.