Data is fueling the drive to transport sector efficiency This article is sponsored by:
Business leaders aren't just investing in technology to drive change in the transport sector. Samsara's Philip van der Wilt examines the power of data as fuel for innovation.
How Walgreens Boots Alliance avoids AI vendor hype This article is sponsored by:
The healthcare and retail giant’s international CIO says digital leaders must be careful to avoid being swayed by hype.
Is self-service all that? The problem with self-service analytics This article is sponsored by:
Self-service isn't as straightforward as some would think...
Enterprise hits and misses - enterprise LLMs heat up, holiday shoppers spend (online), and the return to office debate isn't over This article is sponsored by:
This week - enterprise LLMs heat up - and I file my first live gen AI use case. Holiday shopping numbers look good so far - at least from the online lens. Vendors file upbeat earnings, and return to office is declared... dead? And yes, the un-predictions are coming.
Employee experience is being transformed – here’s how AI is helping This article is sponsored by:
How can AI make a difference to service agents in the employee experience? Matthias Goehler of Zendesk points to some key examples.
The end of the offset? Navigating carbon offset projects in a market under scrutiny This article is sponsored by:
As leaders gather in Dubai for COP28, the validity of voluntary carbon offset programmes face scrutiny for their effectiveness.
Can enterprise LLMs achieve results without hallucinating? How LOOP Insurance is changing customer service with a gen AI bot This article is sponsored by:
If enterprise LLM vendors want to deliver business results, they must earn the trust of customers and employees alike. Can this be done without hallucinations? It's a provocative claim - one that led me to document my first live gen AI story with LOOP Insurance, which utilizes Quiq's AI bot.
How Munch Museum is using AI to give its audiences new access to the history of art This article is sponsored by:
The museum dedicated to the work of prolific Norwegian artist Edvard Munch is embracing emerging technology and developing fresh opportunities.
Why 60% of UK workers do not want to learn new digital skills This article is sponsored by:
Lloyds Bank’s 2023 Consumer Digital Index reveals that 7.5 million (18%) people do not have the required digital skills for the workplace.
AI ethics - is there a necessity for the US to field Lethal Autonomous Weapon Systems (LAWS)? This article is sponsored by:
A deep dive into a controversial topic...
PagerDuty shares rise on solid Q3 2024 earnings This article is sponsored by:
Digital operations vendor PagerDuty delivered a solid quarter as it pointed to strength in its enterprise sales.