Latest story
Earlier stories
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EVOLVE21 - an inside peek at data governance at BNY Mellon, the ‘bankers’ bank’
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Conversational AI - can IVAs like Amelia change the customer experience?
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Data drives Autostrade out of tragedy
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Grow, ship, pour, analyze - how Counter Culture Coffee drives their sustainable coffee business forward with Zoho One
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Neptune Software partners with Ionic to open up enterprise apps on mobile
Partner stories
Beware the commoditization trap - how can professional services differentiate in the new normal?
Your business has changed – your clients have likely changed, too. Brian Siefkes of Sage Intacct explores the critical role of finance in avoiding the commoditization pitfall.
How technology, partnerships and people can help build resilience at work
Collaboration is key to building more resilient workplaces and workforces, says Salesforce's Jose-Luiz Moura.
Numbers don’t lie, but they can fib - without data storytelling, your data has no context
From every body of data, two paths emerge. One often leads to disaster, as poor decisions pile up. The better path? Master data storytelling - and give business users a new context. Yellowfin's Tony Prysten reveals the art of data storytelling, step by step.
It’s time for CRM applications to fulfill their promise
CRM systems have historically overpromised and underdelivered. Nate Skinner of Oracle argues that a new generation of intelligent systems will finally deliver the automation B2B sales and marketing teams need.
The levels of AIOps maturity - three KPIs your IT operations teams should live and breathe
The inherent nature of IT issue resolution is reactive - there has to be a better way. John Appleby of Avantra shares three KPIs that can take control of AIOps maturity levels - and why it matters.
More stories
NetSuite banks on HSBC as it pushes into Fintech
Netsuite and banking...with help from HSBC
University of Texas at San Antonio betters employee experience with ServiceNow - learnings and benefits
UT San Antonio has been engaged in an extensive ServiceNow rollout over the past two years - including everything from ITSM to HR.
Low-code helps Romania’s oldest bank go digital
Local low-code champion Aurachain comes to the aid of 1000-branch CEC Bank
Retail, recruiting and the pandemic - how Pilot Flying J has dealt with a changed market using SmartRecruiters
Hiring large numbers of people is always challenging. Doing so in a pandemic is more so and large-scale hiring in remote areas is the worst. Here’s how travel center retailer Pilot Flying J did all of the above this year.
How BT is working towards becoming an event-driven organization with Confluent
Britain’s largest telco, BT, is creating a real-time data platform that is enabled and managed through Enterprise Information Management and Confluent.
Layering on cloud transformation at Papa John's with Google Cloud and HCL
Papa John's multi-year commitment to Google Cloud is gathering speed and producing benefits.
Enterprise hits and misses - AI's dangers are redefined, enterprise architecture gets overhauled, and holiday retail sweats the supply chain
This week - does enterprise architecture need an overhaul? Will supply chain woes sink retailers' holiday hopes? AI remains dangerous, but not for the reasons we think. Buzzword bingo gets a biometric blockchain, and in the whiffs, I call out some linkbait.
UK space tech is boldly going. But is there money for the final frontier?
The UK’s new Space Strategy is impressive, but some in the space community fear there won’t be enough cash to back the ambition.
FinancialForce adds CPQ for services, advanced resource management and multi-X accounting
Okay, FinancialForce proved one thing – their development folks have been busy this year, pandemic notwithstanding. Here’s a synopsis of some of their bigger Fall release announcements.
Nutanix expands cloud service riches with Citrix, new Governance tools and more
Nutanix wants to be seen as a major player in the multi-cloud world, and that means adding tools, capabilities and services that increase its potential as a one-stop-shop for users looking to operate across multiple cloud services.
