Partner Stories

What a difference three years in service management makes


Digital transformation is taking shape on the path to cloud computing and service management. ServiceNow’s Paul Hardy reflects as the year draws to a close

Six customer-led field service learnings I picked up


Customer-led learnings are the best as they come from real-world experience. Six top tips here courtesy of Sumair Dutta.

Making APIs the bedrock of IoT development


Put down the foundations for the Internet of Things API by API, says MuleSoft’s Ian Fairclough

5 proven benefits of real-time analytics for professional services organizations


Real-time analytics produce proven cost and revenue benefits in professional services organizations. FinancialForce’s Preet Nagvanshi explains why

How to avoid ERP lock-in and seize the service imperative


The shift to Everything-as-a-Service (XaaS) changes how businesses operate. Unit4’s Claus Jepsen explains how to avoid ERP lock-in and seize the initiative

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