Digital transformation is taking shape on the path to cloud computing and service management. ServiceNow's Paul Hardy reflects as the year draws to a close
A follow-on look at the Amazon reInvent conference offers room for further reflection.
In the aftermath of Amazon abandoning its AI hiring initiative, AI for HR remains a volatile topic. This fall, Montage issued fresh data on AI in HR. My exchange with Kurt Heikkinen, President and CEO of Montage, brought the debate into focus.
A session at a recent ThoughtSpot conference give some users space to talk about their experiences in adding analytics to their business management armoury.
ERP modernization is not for the faint of heart. It takes a solid customer and partner relationship to get it done. At the SAP Partner Business Forum, we learned how SAP Partner NIMBL is right in the middle of Cintas' SAP transformation project.
Pizza Hut has a legacy dine-in brand problem that it's looking to digital spend and delivery services to transform.
Customer-led learnings are the best as they come from real-world experience. Six top tips here courtesy of Sumair Dutta.
We've all heard about how AI is changing marketing software and analytics. But what about AI's impact on web content management? Yes, it's happening. Barb Mosher Zinck gets an inside look from Jan Haderka of Magnolia.