Archive: All Stories

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If I was Sage I'd be very scared of Xero

Xero's market cap is riding high at more than NZD2 billion. By any standards this is a very high number. In comparison and despite divesting non-core businesses, Sage is flatlining. Should Sage be concerned? I believe so.

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Can cloud fix the service experience?

Recently I had the chance to kick my CRM grievances around with Aaron Fulkerson, CEO of MindTouch, and find out why he thinks cloud can alter service for the better. Some of Aaron's answers really surprised me - I hope they spark a worthwhile debate.

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Cross channel retailing at a crossroads

Are we using the wrong approach when considering how to address end customer needs in retail? Paula Rosenblum provides an interesting perspective that informs how we should think - and in more than a single category.

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'Tecs take up tech to track down fraud

Corporate fraud and compliance investigator Guidepost is using a cloud-based 'smart data' system to speed analysis of terabytes of data and achieve better results for less cost.

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SAP Forum: Life after Lars

Stuart hooks up with Thomas Otter, head of product at SuccessFactors to discuss SAP's HR future as he sees it. Forthright as always, Otter provides his 'broccoli and ice cream' perspective.

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Identity in a hybrid world

Increasing use of cloud applications alongside existing apps makes for multiple logins and management headaches. Okta and other cloud access management vendors think they have the solution.

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Partnering with SAP UK & Ireland User Group

SAP UK and Ireland User Group asked us to partner with them for media coverage. It would be an understatement to say we're excited. We like user groups that actively support customer interests. This is one such group.

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The corporate sex change you probably need

A chance post led me to a podcast between Euan Semple, Megan Murray and Doc Searls. The result? Get ready for a sex change because that might be what it takes to turn your business into a digital enterprise.

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Is there Life On Mars for digital justice?

Three months late and hardly adorned with bells and whistles, the UK Ministry of Justice rolled out is first Digital by Default service. What else is in the pipeline and when might we see evidence that there is Life on Mars on the MOJ?