Understanding the center of gravity for enterprise collaboration and its evolution to become a crucial pillar of digital transformation
Off the back of several successful projects in real-time operations, Gatwick Airport's head of business systems Chris Howell is now looking to explore predictive analytics.
The nature of customer service is changing as customers become more adroit in their use of digital technologies. How is the call center responding and what does this mean for sales? The answer will surprise some.
The core diginomica team just came off a retreat where we discussed a bunch of evilplans. How do we do that? Check out this behind the scenes look.
Oracle can talk tech-and-dirty if you want to, but now it seems it would rather take a more holistic, business goals approach to the whole subject of the cloud.
Another year, another security breach problem for Yahoo! - and just and Verizon seems to have agreed a cut-price takeover deal for the firm as well.
Amazon may hold a large lead over Microsoft and Google but that doesn't mean Amazon is invincible. The market is large enough to allow for the creation of a oligopoly. And that's exactly what we see emerging.
Pandora was a disruptor in the digital music sector, but is it now in danger of being itself disrupted by the likes of Apple and Spotify?
Booking a flight is not what you'd call frictionless. Making sure you get that flight at the best price is worse. Hopper set about to change that. In the process, they've learned plenty on push marketing, conversions, and earning customer loyalty. Hopper's Dakota Smith shared how they've become a major player in mobile flight bookings - and how product analytics from Mixpanel paid off.
Driving learning success outcomes in an industry that has a high staff turnover is far from easy but USIC's experience of Litmos clearly points the way.
More than half (53%) of organizations polled in the US, UK and Germany are ill prepared in cyber-security terms, with those respondents describing themselves as “cyber-novices”. What's to be done and what's the role of government?
The Walt Disney Company is one of the biggest brands in the world. But is it too big to fail in a world of digital media disruption? CEO Bob Iger reckons so.
How do you escape the chaotic tyranny of spreadsheets? If you're LendKey Technologies, you challenge three cloud ERP vendors to a functionality bake-off. At the recent Acumatica Summit, LendKey's Stacey Rohrbaugh told me about their Acumatica project, the results, and where this online lending firm is headed next.