Footwear retailer DSW turned to Infor Retail for a new retail management solution that would help its associates deliver a modern customer experience.
In the second part of this use case, Janine Milne looks at how performance management investment has led to wider HR changes at Santa Fe.
In a two part use case, Janine Milne explores how a simple search for a performance management system sparked much wider HR changes at the global relocation company Santa Fe.
In this edition: When AI algos fail, and robots don't like bureaucracy either. Plus: SAP goes with Leonardo for IoT, while Salesforce Einstein gets an assessment. Blockchain for supply chain, ransomware on the rise, and snarky strikethroughs. Your whiffs include some emotional email subscription breakups.
Salesforce's Connected Banking report throws up some interesting findings on what customers want from the banking sector, things that some leading banks are addressing - but don't forget the human touch.
As the World Economic Forum puts climate change high on its agenda while the incoming Trump administration pushes it from the priority list, Greenpeace offers an assessment of cloud provider progress.
It seems astonishing that in the 21st century and with thousands of project details available in the public domain that poor project management continues to dog public sector projects. Will they ever learn?
AI's dirty little secret is that when algorithms fail, humans still have to sort out the mess. Denis Pombriant gives us some robot food for thought.
Dave Yarnold explains what we can expect following GE Digital’s recent $915 million acquisition of ServiceMax.
Hard Brexit? Soft Brexit? ASOS is making the most of a Smart Brexit in order to boost its online overseas sales.
The robots are coming and Members of the European Parliament have decided its their job to set down some rules. Chris Middleton challenges a proposed European solution to the rise of the Eurobot.
I recently plugged a big gap in my content and research workflow. I thought I'd share my evaluation process - and how curation and bookmarking tools should be evaluated. I'm also including my grade on Instapaper, the tool I tested.
Amazon Alexa and other voice UIs may look like a purely consumer phenomenon, but their rapid acceptance should be a wake-up call for enterprise IT