US healthcare processes and healthcare IT is in the technology dark ages. Unremitting complexity, sometimes lethal processes and gross inefficiency are areas where IT can provide cures. Here's one set of scenarios that illustrate the point.
Do enterprise leaders realize how modern field service management tech can transform a business? Only if you tell them, says ServiceMax CFO Rick Gustafson
There's a trust deficit around big business and the rise of populism to challenge the establishment. At Davos this week, business leaders debated whether size really matters.
Not all BI projects are created equal. At NRF 2017, I found out how Aldo achieved a 90 percent mobile BI adoption rate. The bigger story is about giving employees the data they need to be effective - no small feat in modern retail. Aldo's David Dadoun shared his project tips, and gave us a look at SAP BusinessObjects Roambi in action.
After a protracted search, e-signature platform DocuSign has a new CEO, who says its scale and growth potential lay the ground for an early IPO
Oracle is one of the UK and US most important government technology suppliers. How much are they concerned about the changes we see in those governments and the impact on spend? We asked Mark Hurd, co-CEO Oracle.
The rise of AI has been staggering, but is it helping fuel the 'mutiny' among citizens across the Western democracies against the establishment? And is the end point the birth of the digital refugee?
Manual processes currently dominate the workplace. ServiceNow is hoping to make these processes more intelligent and efficient.
The real ethical dimension of AI lies in the thought processes that occurred before the coders were brought in, combined with the mindset and world views of the coders themselves.
Salesforce Commerce Cloud CEO at NRF - 75 percent of retailers are "ill-prepared" for the omni-channel
There's enough omni-channel promo at NRF 2017 to make your head spin. Jeff Barnett, Salesforce Commerce Cloud CEO, dispelled some of the myths of the omni-channel. He shared stark data about retail disruption, but also some ways forward. I also got an update on the Commerce Cloud platform integration.
Security, security, security - the pain point of the digital economy isn't going anywhere according to a panel session at the World Economic Forum in Davos.
The World Economic Forum’s Global Risk Report 2017 indicates that emerging technologies such as artificial intelligence and robotics are already starting to have a disruptive effect on society. So what can be done to reign in their most damaging potential effects?
SMEs are getting more of SAP's attention these days. At a recent event aimed at that segment, I dug into the product line up but with emphasis on Business ByDesign.