If we build it, they will come, reckons GAP CEO Art Peck, but will the firm’s omni-channel strategy help turn around the ailing brand?
Black Friday’s coming – but the shops are already in chaos. Where’s that omni-channel experience when you need it?
Setting a goal of 40% digital growth year-on-year seems to have set Target a benchmark that’s proved too hard to hit.
Walmart put a spring in the US retail sector market’s step with some upbeat numbers and a positive outlook on Christmas.
Home Depot’s data breach hasn’t had the negative impact that many feared…so far. But the firm’s providing a much-needed boost to the downbeat US retail sector.
We often hear about executive sponsorship as a key factor in project success but marketing is something we don’t hear so often. That was central to an SSO project at Williams-Sonoma
Nordstrom’s downbeat view of the holiday season hasn’t helped JC Penney as its omni-channel turnaround takes shape.
As Burberry heads into its 160th year in business, CEO Christopher Bailey is big on the firm’s digital investment and prospects.
Macy’s is looking to its MOM to rescue it from its current troubles, but is there really an omni-channel future within reach?
Amazon Prime can deliver a limited range of groceries within an hour to a limited number of people, so is this the future? Fast isn’t always going to be better, argues J Sainsbury’s CEO.
Ant and Dec will be staying in the jungle this year as Morrisons gets its festive marketing underway. But CEO David Potts hasn’t been able to deliver much better news and finds himself with tough digital decisions.
Starbucks could buy every one of us a free tall latte on its predicted 2016 earnings. That’s down to being in ‘the front row’ for digital transformation, says CEO Howard Schultz.
Kellogg’s, Unilever and Clorox discuss how the cloud is helping them address a number of growing challenges in the consumer packaged goods industry.