From putting a man on the moon to ordering your coffee via your iPhone - Starbucks new CEO Kevin Johnson has been on a colourful digital journey.
Designit global CEO Mikal Hallstrup talks about being part of IT services giant Wipro, and the evolution of and growing enterprise demand for digital design
Three core themes govern how enterprises succeed with digital transformation across every industry, writes Joe Pascaretta of Infor's H&L Digital team
Thames Water has formed a digital innovation and technology team to help modernize its legacy IT and assets as it adapts to a new business landscape
A flurry of news stories have rendered data privacy all but obsolete. But it's a mistake to imply there is nothing we can do about it. Enterprises that get out in front on privacy can find a competitive edge.
In my NRF 2017 review, I buried the omni-channel. But that wasn't entirely fair. In this follow up, I share retail transformation views from two companies, Infor and CitiXsys. Their advice brings together practical next steps retailers can take. For the bold, there is a chance to get closer to the customer via in-store culture change - and retail data platforms.
Combining IBM Chef Watson into a Salesforce-based e-commerce portal helped Kellogg's Bear Naked speed an AI-powered custom product line to market
In this edition of digital media disruptions: why publishers are painfully hooked on third party platforms, and what we can learn from their dilemma. Plus: personalization pitfalls and the problem of algorithmic content. We also examine what enterprises can learn from HBO's approach to talent, culture and business model change.
Tech skills data is full of false promises and over-hyped salaries. But if you dig, you'll find important clues to emerging skills - and where enterprise projects are headed. Here's my opinionated review of 2017 tech skills projections.
Pandora was a disruptor in the digital music sector, but is it now in danger of being itself disrupted by the likes of Apple and Spotify?
Booking a flight is not what you'd call frictionless. Making sure you get that flight at the best price is worse. Hopper set about to change that. In the process, they've learned plenty on push marketing, conversions, and earning customer loyalty. Hopper's Dakota Smith shared how they've become a major player in mobile flight bookings - and how product analytics from Mixpanel paid off.
Netflix's meteoric rise has revolutionized broadcast TV operating and models and, with $6 billion to throw at original content in 2017, is doing the stuff the BBC used to do.
Not all BI projects are created equal. At NRF 2017, I found out how Aldo achieved a 90 percent mobile BI adoption rate. The bigger story is about giving employees the data they need to be effective - no small feat in modern retail. Aldo's David Dadoun shared his project tips, and gave us a look at SAP BusinessObjects Roambi in action.