Walmart’s efforts to compete have always been predicated on minimizing cost. It backfired in 2012-13 and the company has had to course correct, paying its employees more as a way of revitalizing customer service.
ASOS is a UK global success story in the fashion retail e-commerce sector, reaping the benefits of sustained investment in new technologies and wooing its mobile-first, social-first 20-something customer base.
On day two of the SAP Hybris Summit, Total Wine & More’s Tim Seevers took the stage with a revealing look at an ambitious e-commerce project. Seevers and team learned plenty of lessons in pursuit of their omni-channel ambitions. Here’s some highlights from his transparent talk – including seven project takeaways.
Salesforce may have passed on any takeover interest for Twitter, but there are plenty of other possibilities that have caught – and might still catch – the acquisitive eye.
Will The Crown keep Netflix on the rise in terms of new subscribers in the wake of Stranger Things and Narcos? And will it be enough to fend off Amazon in the Internet TV revolutions?
What would you do if you found yourself on a one person team, charged with driving digital transformation for a global restaurant brand? That’s exactly what TGI Fridays’ Gail Seanor took on. At the SAP Hybris Summit, Seanor told me of her progress after fifteen months, starting with e-commerce and heading towards something much bigger.
Infosys beat market expectations for the quarter from good execution but disappointed the market with another reduction in its forward outlook.
Louis Vuitton isn’t big on e-commerce and doesn’t see Amazon as a suitable platform for its luxury offerings. How much longer can this situation continue?
NetSuite’s SuiteConnect conference in London featured a slightly off-the-wall keynote by Prof Nathan Furr. Yet, as straight tech and code-cutting issues become less dominant, his target – how to find business opportunities that exploit disruption rather than wait for it to smack you in the face – has a growing relevance.
Ray Malouf, recruitment marketing director at Walmart explains how the retailer is teaming up with Salesforce in order to boost its HR experience for employees.