Mathematics redefined: Chris Pope, VP Strategy, ServiceNow, explains why 7 into 9 does go if we use a 7-point plan for service management intelligence to avoid 9-digit corporate losses.
Robotic Process Automation goes deeper than BPO previously allowed. Automation end-to-end using bots is not possible, explains ServiceNow's VP Strategy, Chris Pope.
Data security is no longer enough. ServiceNow’s Philip van der Wilt sets out the key priorities for navigating the complex world of data sovereignty.
Companies are scrambling to enact the latest EU data protection regulation. ServiceNow’s Philip van der Wilt offers practical advice on getting prepared.
The future of work is automated and intelligent, writes ServiceNow's Philip van der Wilt, who takes a look at the possibilities for the workplace.