Archive: Salesforce

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cat-icon Technology Embodied

Making stuff, or doing stuff, is only an outcome, however important that might be: it’s what a culture’s “technology” enables. Salesforce's Peter Coffee gets up a head of STEAM.

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cat-icon Putting customer centricity at the heart of public sector services

With mobile, social and cloud technologies driving the way we live, work and interact across all areas of life, public sector organisations can adopt the same tech as businesses to engage more closely with citizens and employees. Gavin Mee, Senior Vice President, Enterprise, at Salesforce, shines a light on how technology can overhaul local government’s service delivery.

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cat-icon Out of the workhouse

Salesforce's Peter Coffee has had enough of apocalyptic thinking. It's time to think about creating partnership between technology to do the routinizable and the algorithmable, and people to do the trans-disciplinary and the relational.

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cat-icon Stop looking under the lamp post

Overwhelming amounts of data can turn into overwhelming misinformation, says Peter Coffee of Salesforce – especially if there’s a confirmation bias in play, where too many of the people asking questions are all expecting (or even hoping for) the same result.

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cat-icon It's not as if you weren't warned!

"We did tell you this would end in tears, with plenty of lead time to think about it and be smart while it could still matter." Salesforce's Peter Coffee issues a wake-up call on recent attacks on internet-active devices.

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cat-icon Why AI now?

The current level of energy around the topic of artificial intelligence (AI) demands an answer to one simple question, says Peter Coffee, and that is, "What’s different this time?"

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cat-icon Succeeding in the third era of IT architecture

Aegon, like many organizations, had to evolve to keep pace with the velocity of the third era of IT architecture. During our transformation, we learned a number of critical lessons, says Martijn Akse, Head of Enterprise and Solution Architecture at Aegon NL.

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cat-icon We're ready for our screen test

Does science fiction predict the future of tech for those of us stuck in the present or is it all on the screen? Peter Coffee is in the director's chair.