What has to come is an open health platform and ecosystem, not something defined by only a single vendor or alliance, but by the universal connections that the largest buyers of health services will demand from their providers to reduce the frictional costs of providing benefits.
On my way home from two events this week, I realized I heard the term Big Data bandied about quite liberally. That got me thinking about last year when I opened up a Big Data conference in the valley by saying ‘There is no such thing as Big Data.’ I think I got the conference organizers more than a bit worried – until I explained to the audience what I meant.
The economics of the first cloud era were so compelling that it was easy to celebrate the cost savings and call the job done. But the job has barely begun. Difficult as it may be, try to forget everything you’ve ever known about how data is stored and how application programs have been constructed and used.
Salesforce.com CEO Marc Benioff earlier his month kicked off the Salesforce1 World Tour in New York, beginning with an outline of the firm’s vision of the Internet of Customers.