IT professional services firm Traction on Demand keeps talent turnover below 5% by making sure employees are at least 72% happy in their work
FinancialForce signs former Salesforce platform chief Tod Nielsen to succeed Jeremy Roche as CEO in anticipation of cloud ERP tipping point
Workday wants customers who embrace change, and an SI ecosystem that spurns costly, long-term technology implementations in favor of business transfomation
Historic practices mean systems integrator is almost a 4-letter word - can SIs really transform to meet enterprise needs in a digital era?
Trends in politics, technology, demographics and servitization all portend a renaissance for field service in 2017, writes Athani Krishna of ServiceMax
Enterprises, vendors and their partners must adopt a new mindset to avoid becoming cloud 'have-nots', SAP SuccessFactors president Mike Ettling tells me
An expert discusses paths to servitization in manufacturing and business, which ServiceMax sees as a CxO-level strategic driver for field service automation
Estimates suggest on average 20% of B2B service calls are no fault found, costing industry untold sums. Blame poor data, processes and misaligned incentives
Salesforce and Workday consulting partner Appirio is bringing digital marketing techniques into the HR realm with the aim of improving the worker experience
For a prognosis of Wipro's Appirio acquisition , we check out Wipro Digital's progress after acquiring Designit last year and its approach to transformation
Can acquisition by Indian outsourcer Wipro put cloud IT services pioneer Appirio back in contention for market leadership against Accenture Deloitte et al?
Indian IT services and outsourcing giant Wipro buys Appirio, a pioneer cloud integrator with big Salesforce and Workday practices
Services partners focused only on large enterprise may be taking a digital risk. As SAP's Rodolpho Cardenuto explains, they're missing out on a market segment that represents 95 percent of all businesses.