Machine learning and AI assistants will help organisations improve the performance of their quote-to-cash lifecycle, says Apttus’ Elliott Yama.
Facebook Messenger is being positioned as the platform for bot driven sales as new capabilities are brought to market. But Facebook isn't alone. It's a highly competitive space.
The digital revolution will inevitably create upsides and downsides, winners and losers. To mark ‘Responsible Business Week’, charity Business in the Community hosts a London-based event to explore what companies can do to ensure they make the right ethical choices – and why they should bother.
Hermes delivers autonomous robots to UK streets .Chris Middleton speaks to the courier company about what robot deliveries mean for the future.
It's been two years since I addressed the challenge robotic automation poses to skills development. Plenty has happened since. Recent blog posts show that utopians and alarmists have more in common than they think. Here's some recent posts of note - and how my own thinking has changed.
Chris Middleton questions a new report’s claims that robots will be Uber to the UK’s public sector.
Salesforce's Peter Coffee has had enough of apocalyptic thinking. It's time to think about creating partnership between technology to do the routinizable and the algorithmable, and people to do the trans-disciplinary and the relational.
The real ethical dimension of AI lies in the thought processes that occurred before the coders were brought in, combined with the mindset and world views of the coders themselves.
The robots are coming and Members of the European Parliament have decided its their job to set down some rules. Chris Middleton challenges a proposed European solution to the rise of the Eurobot.
Voice control is coming to devices in the workplace, bringing virtual assistants to enterprise applications, predicts Kevin Roberts of FinancialForce
At AWS re:Invent in Las Vegas, JPL tech staff demonstrated how the Alexa voice control system provides a way for humans to communicate with smart products and robots.
A panel at Europe’s largest start-up conference discussed universal basic income, the future of automation and how we will need to rethink work.
Plenty of readers had spicy comments for Denis Pombriant's future of jobs and automation series. Now he issues a challenge: share your own view on where we go from here. He seeds the challenge with some provocative questions. Now it's up to us to "bring our rocks."